# Wowza streaming issue over https in safari browser

**URL:** <https://community.wowza.com/t/wowza-streaming-issue-over-https-in-safari-browser/47340>\
**Category:** Wowza Streaming Engine\
**Created:** [October 6, 2016, 6:11am UTC](https://community.wowza.com/t/wowza-streaming-issue-over-https-in-safari-browser/47340 "2016-10-06T06:11:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jagir\_Highq](https://avatars.discourse-cdn.com/v4/letter/j/c37758/32.png) [@Jagir\_Highq](https://community.wowza.com/u/Jagir_Highq)\
**Post date:** [October 6, 2016, 6:11am UTC](https://community.wowza.com/t/wowza-streaming-issue-over-https-in-safari-browser/47340/1 "2016-10-06T06:11:21Z")

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Hello,

I am running wowza over https.

To enable https I am using self signed certificate.

When I play video in mac os safari browser it shows file could not be played.

But,Same video was played when I run wowza over http.

I am using JWplayer 7.7.0 to play video.

Please help me to play video in safari browser with https.

Thanks

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**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\
**Post date:** [October 14, 2016, 8:30am UTC](https://community.wowza.com/t/wowza-streaming-issue-over-https-in-safari-browser/47340/2 "2016-10-14T08:30:05Z")

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Hello,

I would recommend going over this SSL Troubleshooting Article:

[https://www.wowza.com/docs/how-to-troubleshoot-ssl-certificate-configuration](https://www.wowza.com/docs/how-to-troubleshoot-ssl-certificate-configuration)

If you have further issues, please open a support case at this [link.](https://www.wowza.com/support/open-ticket)

and attached the below files for further review:

[install-dir]/conf (Please make sure your SSL cert in here)

[install-dir]/logs

[install-dir]/transcoder

[install-dir]/manager/logs

If you are not sure how to get this information please see the following tutorial.

[https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

Regards,

JasonT