# Wowza streaming engine 4.7 , stops working after 1 year fine

**URL:** <https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089>\
**Category:** Wowza Streaming Engine\
**Created:** [July 3, 2017, 4:43pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089 "2017-07-03T16:43:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![eduardo\_espinoza\_sua](https://avatars.discourse-cdn.com/v4/letter/e/54ee81/32.png) [@eduardo\_espinoza\_sua](https://community.wowza.com/u/eduardo_espinoza_sua)\
**Post date:** [July 3, 2017, 4:43pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/1 "2017-07-03T16:43:33Z")

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Good day, I have a weird problem at my WSE installation

Server Specs [http://ark.intel.com/products/83356/Intel-Xeon-Processor-E5-2630-v3-20M-Cache-2\_40-GHz](http://ark.intel.com/products/83356/Intel-Xeon-Processor-E5-2630-v3-20M-Cache-2_40-GHz)

RAM 64GB

1Gbit uplink port

Average connections 5000-6500 ( from a year not a single problem or buffer at this wse installation )

WSE is today the same as first day after ws installation, not a single one modification.

Well, 36 hours ago, WSE stopped, I restarted, after 4 hours, WSE stopped again. and here we are, I have to restart WSE each 2-4 hours.

Some relevant info:

**Performance Tuning**

OS Architecture

amd64

Memory

Total: 62.66 GB  
Available: 55.50 GB

Processor Cores

32

Java Version

1.8.0\_77

Java Bitness

64

**Java Settings**

Java Heap Size

Production level10000 MB

Java Garbage Collection Settings

G1 (Garbage First) collector (recommended)-XX:+UseG1GC -XX:MaxGCPauseMillis=100

**Server Thread Pools**

Handler Thread Pool Size

Set automatically to: 600

threads

Transport Thread Pool Size

Set automatically to: 400

Threads

**Virtual Host Processors**

Net Connections Processor Count

Set automatically to: 32

threads

Media Caster Processor Count

Set automatically to: 32

threads

Idle Worker Count

Set automatically to: 24

threads

Unicast Incoming Processor Count

Set automatically to: 24

threads

Unicast Outgoing Processor Count

Set automatically to: 24

threads

Multicast Incoming Processor Count

Set automatically to: 24

threads

Multicast Outgoing Processor Count

Set automatically to: 24

threads

Client Idle Frequency

1000(original 500)

milliseconds

RTP Idle Frequency

1000(original300)

Milliseconds

I was present when WSE process just disappeared from my ssh console.

I had several WSE installation at past , I started using version 3.

What I saw at past was :

Values CPU and MEM began to increase and when hit some limit, WSE(java) hanged out or Stopped.

Well, this is a different situation. WSE is not even close to normal limits, I mean, is using close to nothing , Just stop to work after a 2 hours period aprox.

Thanks in advance for any help or idea about how to deal with this situation

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [July 4, 2017, 6:39am UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/2 "2017-07-04T06:39:52Z")

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@eduardo espinoza suarez see if there’s anything in the Wowza logs 🙂

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**Author:** ![Ralf\_Pickart](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@Ralf\_Pickart](https://community.wowza.com/u/Ralf_Pickart)\
**Post date:** [April 14, 2018, 8:19pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/3 "2018-04-14T20:19:43Z")

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Were you able to fix this problem? I have a similar issue and need to restart every couple of hours.

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**Author:** ![eduardo\_espinoza\_sua](https://avatars.discourse-cdn.com/v4/letter/e/54ee81/32.png) [@eduardo\_espinoza\_sua](https://community.wowza.com/u/eduardo_espinoza_sua)\
**Post date:** [April 14, 2018, 8:50pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/4 "2018-04-14T20:50:49Z")

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Im using latest WSE version and I didnt notice any problem, so I coud say that problem was solved.

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**Author:** ![Ralf\_Pickart](https://avatars.discourse-cdn.com/v4/letter/r/43a26b/32.png) [@Ralf\_Pickart](https://community.wowza.com/u/Ralf_Pickart)\
**Post date:** [April 14, 2018, 8:53pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/5 "2018-04-14T20:53:29Z")

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It started with version 4.7.4 here. I just upgraded to 4.7.5 a few minutes ago. Will see if that changes anything.

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**Author:** ![eduardo\_espinoza\_sua](https://avatars.discourse-cdn.com/v4/letter/e/54ee81/32.png) [@eduardo\_espinoza\_sua](https://community.wowza.com/u/eduardo_espinoza_sua)\
**Post date:** [April 14, 2018, 9:04pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-stops-working-after-1-year-fine/49089/6 "2018-04-14T21:04:01Z")

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To be more accurated:, My current WSE instalation is e 4.7.4 which fix

4.7.3 build21257.