# Wowza Streaming Engine 4.7.8 and JWPlayer livestream closed captioning issue

**URL:** <https://community.wowza.com/t/wowza-streaming-engine-4-7-8-and-jwplayer-livestream-closed-captioning-issue/54754>\
**Category:** Wowza Streaming Engine\
**Created:** [March 3, 2020, 10:01pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-8-and-jwplayer-livestream-closed-captioning-issue/54754 "2020-03-03T22:01:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Zach\_Allen](https://avatars.discourse-cdn.com/v4/letter/z/a88e57/32.png) [@Zach\_Allen](https://community.wowza.com/u/Zach_Allen)\
**Post date:** [March 3, 2020, 10:01pm UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-8-and-jwplayer-livestream-closed-captioning-issue/54754/1 "2020-03-03T22:01:33Z")

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I’m testing the origin-edge format with Wowza Streaming Engine 4.7.8, streaming to an embedded JWPlayer. The problem I’m having is that when I stop the stream and play it again, the captions start over again, printing the same lines from when I first started the stream rather than the captions for the current timecode.

My thought was that JWPlayer might be caching the captions somehow, but I’m not sure.

Thoughts?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [March 4, 2020, 12:06am UTC](https://community.wowza.com/t/wowza-streaming-engine-4-7-8-and-jwplayer-livestream-closed-captioning-issue/54754/2 "2020-03-04T00:06:48Z")

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Tech support would need a ticket on this to run some tests and determine if it’s on our end or JW Player as far as why it’s not obeying the timestamps. We’re happy to take a closer look and try to fix it for you, but not possible without full access to your files and logs. Thanks!

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)
