# Wowza Manager not loading on Mac

**URL:** <https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503>\
**Category:** Wowza Streaming Engine\
**Created:** [December 17, 2018, 6:58pm UTC](https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503 "2018-12-17T18:58:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Robert\_Imig](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@Robert\_Imig](https://community.wowza.com/u/Robert_Imig)\
**Post date:** [December 17, 2018, 6:58pm UTC](https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503/1 "2018-12-17T18:58:05Z")

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I installed the WowzaStreamingEngine for Mac and have started the services, but when I try to load the manager UI I only see the top header app bar and the footer but no contents of the page, and after a long time trying to load it shows:

Sorry there was an error getting to (SB\_Applications.html):

Cant connect to UI web server

I see both the manager and engine running when I run `ps -ef | grep wowza` and no errors in either the manager or engine access/error logs.

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**Author:** ![Robert\_Imig](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@Robert\_Imig](https://community.wowza.com/u/Robert_Imig)\
**Post date:** [December 17, 2018, 7:12pm UTC](https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503/2 "2018-12-17T19:12:08Z")

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I’ve tried 4.7.6 and 4.7.7 and am seeing the same behavior on both. Also, both of these endpoints are responsive:

[http://localhost:1935/](http://localhost:1935/)

[http://localhost:8087/](http://localhost:8087/)

Also, the sample clip is working:

[http://localhost:1935/vod/mp4:sample.mp4/manifest.m3u8](http://localhost:1935/vod/mp4:sample.mp4/manifest.m3u8)

However, the manager for some reason is choking when communicating with the engine. And no helpful logs. How do I get the manager to work?

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**Author:** ![Robert\_Imig](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@Robert\_Imig](https://community.wowza.com/u/Robert_Imig)\
**Post date:** [December 17, 2018, 8:17pm UTC](https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503/3 "2018-12-17T20:17:31Z")

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This ended up being an issue with my VPN. I disconnected from the VPN and bounced my network connection and then the communication between the manager \<-\> engine worked. Seems weird to me since it’s all on localhost but maybe there’s something hitting the LAN IP. Works now.

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [December 17, 2018, 8:24pm UTC](https://community.wowza.com/t/wowza-manager-not-loading-on-mac/52503/4 "2018-12-17T20:24:56Z")

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Thanks for updating us @Robert Imig with your solution to the issue.