# Wowza live streaming - No audio for mobile devices **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [September 15, 2015, 11:15am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875 "2015-09-15T11:15:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Francesco\_Fallica1](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@Francesco\_Fallica1](https://community.wowza.com/u/Francesco_Fallica1)\ **Post date:** [September 15, 2015, 11:15am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/1 "2015-09-15T11:15:40Z")
Hi, i’m trying to setup live streaming with Wowza 4.2 and JwPlayer 6.12 With desktop there isn’t problem, but with mobile devices such as Android and iPhone, I can not hear the audio. Please, can you help me to understand how to solve this problem? Thanks Regards, Francesco ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [September 15, 2015, 9:51am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/2 "2015-09-15T09:51:02Z")
Hello, can you please provide the details of the stream? i.e. audio/video codecs, profile setting, fps and GOP length. Thank you. Salvadore ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [September 16, 2015, 6:23am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/3 "2015-09-16T06:23:40Z")
G.711 is only supported in Wowza by the Transcoder for decode. The transcoded streams will have AAC audio. With “G711 µ-law” (which VLC shows as “PCM MU-LAW (mlaw)”), the audio is passed through to Flash clients, which is why it works with JWPlayer on the desktop. But is not supported by iOS or Android. [How to set up and run Wowza Transcoder for live streaming](https://www.wowza.com/docs/how-to-set-up-and-run-wowza-transcoder-for-live-streaming) Regards, Salvadore ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [September 16, 2015, 8:36am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/4 "2015-09-16T08:36:26Z")
Great news! Thanks for the update, Unfortunately there is no way of doing this on a Windows phone, which I’m aware of. Most customers are developing or utilizing custom apps to accomplish this. You may find the links below as useful to you for your streams: [Player Framework for Windows 8 and WP8](http://playerframework.codeplex.com/releases/view/97645) [Player Framework: an open source media player framework for Windows and Windows Phone](http://playerframework.codeplex.com/) Regards, Salvadore ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [September 20, 2015, 7:30am UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/5 "2015-09-20T07:30:03Z")
You are most welcome. Please let us know if there is anything we can help you with in the future. Regards, Salvadore ---
**Author:** ![Francesco\_Fallica1](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@Francesco\_Fallica1](https://community.wowza.com/u/Francesco_Fallica1)\ **Post date:** [September 16, 2015, 12:58pm UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/6 "2015-09-16T12:58:09Z")
Hi Salvadore, many thanks for your reply. From VLC Media Player: ![](http://s22.postimg.org/a8vq3jqox/wowza.png) From Vivotek Camera Interface: ![](http://s22.postimg.org/5yh27yllt/video.png) ---
**Author:** ![Francesco\_Fallica1](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@Francesco\_Fallica1](https://community.wowza.com/u/Francesco_Fallica1)\ **Post date:** [September 16, 2015, 3:20pm UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/7 "2015-09-16T15:20:29Z")
Thanks, i solved my problem. PS: There’s a way to live stream on Windows phone with jwplayer? Regards Francesco ---
**Author:** ![Francesco\_Fallica1](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@Francesco\_Fallica1](https://community.wowza.com/u/Francesco_Fallica1)\ **Post date:** [September 16, 2015, 3:44pm UTC](https://community.wowza.com/t/wowza-live-streaming-no-audio-for-mobile-devices/45875/8 "2015-09-16T15:44:58Z")
Ok, thanks. Regards, Francesco