# Wowza Engine Manager Page

**URL:** <https://community.wowza.com/t/wowza-engine-manager-page/42060>\
**Category:** Wowza Streaming Engine\
**Tags:** server-administration\
**Created:** [May 27, 2014, 11:02am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060 "2014-05-27T11:02:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![kenji\_magto](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@kenji\_magto](https://community.wowza.com/u/kenji_magto)\
**Post date:** [May 27, 2014, 11:02am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/1 "2014-05-27T11:02:45Z")

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hello Wowza,

We have just updated our wowza media server to wowza streaming engine…streaming works fine, we can also go to http://[wowza-ip-address]:8086/connectioncounts , connectioninfo and etc, and we can also access this

http://[wowza-ip-address]:1935 , the problem is we cant access this **http://[wowza-ip-address]:8088/enginemanager** … and by the way port 8086:8088 are open on firewall, any idea why we cant go to enginemanager page?

hope you can help me with this asap :)…

Thanks,

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**Author:** ![kenji\_magto](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@kenji\_magto](https://community.wowza.com/u/kenji_magto)\
**Post date:** [May 27, 2014, 11:06am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/2 "2014-05-27T11:06:33Z")

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By the way, we already entered the new license key…when we go to this http://[wowza-ip-address]:1935 it shows me **Wowza Streaming Engine 4 Monthly Edition 4.0.3 build**

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [May 27, 2014, 1:58pm UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/3 "2014-05-27T13:58:30Z")

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Hello there, if you are trying to connect to Wowza from a remote location, you will probably need to whitlist the IP from which you are trying to connect.

Please take a look at this guide:

[How to connect to remote Streaming Engine installations (whitelist)](https://www.wowza.com/docs/how-to-connect-to-remote-streaming-engine-installations-whitelist)

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [May 30, 2014, 6:27am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/4 "2014-05-30T06:27:45Z")

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Thanks for updating and glad to hear you got it figured out.

Salvadore

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**Author:** ![J\_van\_Marion](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@J\_van\_Marion](https://community.wowza.com/u/J_van_Marion)\
**Post date:** [June 11, 2014, 12:14am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/5 "2014-06-11T00:14:48Z")

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Hi, maybe a late response, but when i tested the upgrade process. After the update make sure to restart the StreamingEngineManager first. after that start the StreamingEngine itself. i had the same issue in my test scenario. i also noticed that after the upgrade my connectioncounts port changed from 8086 to 5085.

edit: the port changing to 5085 might be explained in the VHost.xml now the default admin port has been set to 5085. will check that out if i can replicate this issue. but i will start a new thread for that;)

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**Author:** ![kenji\_magto](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@kenji\_magto](https://community.wowza.com/u/kenji_magto)\
**Post date:** [May 27, 2014, 12:49pm UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/6 "2014-05-27T12:49:24Z")

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I followed the instruction but still no luck…

heres my VHOST.XML configuration 🙂

true

\*

8087

digest

true

false

JKS

TLS

SunX509

\*

false

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**Author:** ![kenji\_magto](https://avatars.discourse-cdn.com/v4/letter/k/e47774/32.png) [@kenji\_magto](https://community.wowza.com/u/kenji_magto)\
**Post date:** [May 28, 2014, 7:02am UTC](https://community.wowza.com/t/wowza-engine-manager-page/42060/7 "2014-05-28T07:02:59Z")

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I got it fixed…by re-installing the wowza …Thanks anyway 😃
