# Wowza Customer Portal Updates

**URL:** <https://community.wowza.com/t/wowza-customer-portal-updates/92099>\
**Category:** Community\
**Created:** [October 9, 2020, 3:40pm UTC](https://community.wowza.com/t/wowza-customer-portal-updates/92099 "2020-10-09T15:40:40Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [October 9, 2020, 3:40pm UTC](https://community.wowza.com/t/wowza-customer-portal-updates/92099/1 "2020-10-09T15:40:40Z")

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Wowza has made some exciting updates to the Customer Portal:

- The Downloads Tab has been updated and allows easier access to prior versions of WSE
- Customer can now update and mange the ticket from the Support Tab (this was a frequent request)
- We’ve made submitting a cancelation easier, that can be accessed via the Products Tab  
  
  
**You access the Customer Portal when you login to your account on the [wowza.com](http://wowza.com) website.**  
  
  
As a reminder, we will not allow billing questions in the forums in order to protect your privacy. To contact Customer Experience for any account related / non support questions, please contact [customerservice@wowza.com](mailto:customerservice@wowza.com).