# wowza A key frame has not been received & stream record duration issue.

**URL:** <https://community.wowza.com/t/wowza-a-key-frame-has-not-been-received-stream-record-duration-issue/51469>\
**Category:** Wowza Streaming Engine\
**Created:** [June 14, 2018, 5:04pm UTC](https://community.wowza.com/t/wowza-a-key-frame-has-not-been-received-stream-record-duration-issue/51469 "2018-06-14T17:04:26Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![John\_Mason2](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@John\_Mason2](https://community.wowza.com/u/John_Mason2)\
**Post date:** [June 14, 2018, 5:04pm UTC](https://community.wowza.com/t/wowza-a-key-frame-has-not-been-received-stream-record-duration-issue/51469/1 "2018-06-14T17:04:26Z")

</div>

I am getting below error into the wowza Stream Engine log. anyone here who helping me out to fix this error and also tell me reason why this error is occurs.

CupertinoPacketHandler.chunk [live/_definst_/stream1] A key frame has not been received in this audio and video stream for: 4254426.257 seconds, which is over the max chunk duration of: 50.0 seconds. Restarting packetizer for stream: stream1.

Duration Issue :

When I record the stream it was record perfectly but some of video get wrong video duration. like suppose video duration contains 2 min. it is showing in vlc media player 11 hour. so how can fix this issue.