# Wowza 4.0 - supporting old wowza installation

**URL:** https://community.wowza.com/t/wowza-4-0-supporting-old-wowza-installation/49170
**Category:** Wowza Streaming Engine
**Created:** [July 12, 2017, 8:26pm UTC](https://community.wowza.com/t/wowza-4-0-supporting-old-wowza-installation/49170 "2017-07-12T20:26:47Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Aliza\_Katz](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@Aliza\_Katz](https://community.wowza.com/u/Aliza_Katz)
#### Post date: [July 12, 2017, 8:26pm UTC](https://community.wowza.com/t/wowza-4-0-supporting-old-wowza-installation/49170/1 "2017-07-12T20:26:47Z")

</div>

Using the default Test Player in local Wowza installation, I can play a video file using the url pointing to a remote instance of wowza. When I try to embed my own player in my own application, pointing to the same url, however, it doesn’t work. Can anyone provide any direction here?

---

<div class="post-metadata">

### Author: ![Jermaine\_Hemby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jermaine\_Hemby](https://community.wowza.com/u/Jermaine_Hemby)
#### Post date: [July 15, 2017, 4:43pm UTC](https://community.wowza.com/t/wowza-4-0-supporting-old-wowza-installation/49170/2 "2017-07-15T16:43:32Z")

</div>

Hello,

Thanks for contacting the Wowza Community!

Sounds like it is port related and using a public URL vs. a private URL.

Can you confirm your URL does not start with a local address like

1. 192.168.0.0 - 192.168.255.255 (65,536 IP addresses)
2. 172.16.0.0 - 172.31.255.255 (1,048,576 IP addresses)
3. 10.0.0.0 - 10.255.255.255 (16,777,216 IP addresses)

Make sure you have the proper ports open on your firewall:

[Installing](https://www.wowza.com/docs/how-to-install-and-configure-wowza-streaming-engine) (you can find port information here)

[Troubleshooting](https://www.wowza.com/docs/how-to-troubleshoot-wowza-streaming-engine-installation)

Hope this helps.

regards,

Jermaine
