# Why Wowza on Public IP not work?

**URL:** <https://community.wowza.com/t/why-wowza-on-public-ip-not-work/50015>\
**Category:** Wowza Streaming Engine\
**Created:** [October 29, 2017, 5:10pm UTC](https://community.wowza.com/t/why-wowza-on-public-ip-not-work/50015 "2017-10-29T17:10:33Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mhd.Khaled\_Abbas](https://avatars.discourse-cdn.com/v4/letter/m/5fc32e/32.png) [@Mhd.Khaled\_Abbas](https://community.wowza.com/u/Mhd.Khaled_Abbas)\
**Post date:** [October 29, 2017, 5:10pm UTC](https://community.wowza.com/t/why-wowza-on-public-ip-not-work/50015/1 "2017-10-29T17:10:33Z")

</div>

I have installed Wowza streaming engine (Trial version) on my Server (Public server), when I make a stream to the Wowza engine, it shows me the stream in Incoming Stream, but when I want to play the stream, it fails to work.

by the way, I tested the Wowza locally, and it worked Successfully.

so, any help please.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [October 29, 2017, 8:09pm UTC](https://community.wowza.com/t/why-wowza-on-public-ip-not-work/50015/2 "2017-10-29T20:09:49Z")

</div>

You need to use a NAT on your router to route external connections to your internal server. We have an article on network troubleshooting.

[https://www.wowza.com/docs/how-to-troubleshoot-wowza-streaming-engine-installation#network](https://www.wowza.com/docs/how-to-troubleshoot-wowza-streaming-engine-installation#network)

From the article.

1. If you’re trying to access Wowza Streaming Engine on a different network, check to make sure that the specified ports are open on the server’s public IP address or public domain host name. You can check the ports by using a network sniffer program such as Wireshark.

2. Make sure you’ve configured any port forwarding or NAT rules correctly on your router or switch. You can check port forwarding and NAT rules by using a network sniffer program such as Wireshark.
