# Where to find your Engine LICENSE KEY

**URL:** https://community.wowza.com/t/where-to-find-your-engine-license-key/49569
**Category:** Wowza Streaming Engine
**Created:** [August 29, 2017, 7:06pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569 "2017-08-29T19:06:05Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![Dan\_Gadd](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@Dan\_Gadd](https://community.wowza.com/u/Dan_Gadd)
#### Post date: [August 29, 2017, 7:06pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/1 "2017-08-29T19:06:05Z")

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I don’t have my license key. How can I find it?

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### Author: ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)
#### Post date: [September 3, 2017, 2:13am UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/2 "2017-09-03T02:13:43Z")

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Hello @Dan Gadd,

You can find your license key in the original order email.

You can also [contact billing team](http://billing@wowza.com) to request the key to be re-sent to you.

Your license key can also be found in your install directory in the Wowza Streaming Engine folder where the arrow is pointing, inside there is a folder named Conf. Click on that Config folder in there, you will see a file named “Server.license”

Regards,

Alex C.

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### Author: ![IT\_DEPARTMENT2](https://avatars.discourse-cdn.com/v4/letter/i/5e9695/32.png) [@IT\_DEPARTMENT2](https://community.wowza.com/u/IT_DEPARTMENT2)
#### Post date: [September 26, 2017, 6:21pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/3 "2017-09-26T18:21:57Z")

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Where is the actual key? I can’t find mine in the portal. I am a monthly subscriber.

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### Author: ![Allen\_Armstrong](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@Allen\_Armstrong](https://community.wowza.com/u/Allen_Armstrong)
#### Post date: [January 9, 2018, 6:24am UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/4 "2018-01-09T06:24:35Z")

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I am also facing the same Issue. I am not able to find my License Key anywhere in account portal.

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### Author: ![Jemo\_Mgebrishvili](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@Jemo\_Mgebrishvili](https://community.wowza.com/u/Jemo_Mgebrishvili)
#### Post date: [March 9, 2018, 8:46am UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/5 "2018-03-09T08:46:36Z")

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same for me

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### Author: ![Chris\_Brewer1](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@Chris\_Brewer1](https://community.wowza.com/u/Chris_Brewer1)
#### Post date: [April 17, 2018, 3:29pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/6 "2018-04-17T15:29:49Z")

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Your license key is found in your install directory, inside a folder named “conf,” in a file named “Server.license”

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### Author: ![Erich\_Steffen](https://avatars.discourse-cdn.com/v4/letter/e/a183cd/32.png) [@Erich\_Steffen](https://community.wowza.com/u/Erich_Steffen)
#### Post date: [December 18, 2019, 2:36am UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/7 "2019-12-18T02:36:27Z")

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license key is not valid for v 4

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### Author: ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)
#### Post date: [December 18, 2019, 2:53am UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/8 "2019-12-18T02:53:53Z")

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Please reference this post - [http://community.wowza.com/community/questions/53500/please-fix-trial-registration-key.html](http://community.wowza.com/community/questions/53500/please-fix-trial-registration-key.html)

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### Author: ![umit\_gonen](https://avatars.discourse-cdn.com/v4/letter/u/958977/32.png) [@umit\_gonen](https://community.wowza.com/u/umit_gonen)
#### Post date: [February 4, 2020, 2:21pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/9 "2020-02-04T14:21:14Z")

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Hello, I am Mac user. I can not find that directory on the folder. I see just Contents folder. No conf or Server.license?

Thank you in advance.

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### Author: ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)
#### Post date: [February 4, 2020, 2:42pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/10 "2020-02-04T14:42:38Z")

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You are in the root, you need to go down one level in directories.

WowzaStreamingEngine \> conf

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [February 4, 2020, 5:17pm UTC](https://community.wowza.com/t/where-to-find-your-engine-license-key/49569/11 "2020-02-04T17:17:29Z")

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Hello @umit gonen please see the images I have added above to help you navigate to the correct location.
