# Where is WowzaStreamingEngine-Update-4.0.1.zip for update **URL:** \ **Category:** Wowza Streaming Engine\ **Tags:** server-administration\ **Created:** [February 21, 2014, 1:01pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382 "2014-02-21T13:01:23Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Kuldeep\_Kumar](https://avatars.discourse-cdn.com/v4/letter/k/3bc359/32.png) [@Kuldeep\_Kumar](https://community.wowza.com/u/Kuldeep_Kumar)\ **Post date:** [February 21, 2014, 1:01pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/1 "2014-02-21T13:01:23Z")
Hi, As per [https://www.wowza.com/docs/how-to-update-your-wowza-streaming-engine-installation](https://www.wowza.com/docs/how-to-update-your-wowza-streaming-engine-installation), we are supposed to copy the “zip” file to the updates folder and execute the scripts. But I am not able to find the link to download the zip file for 4.0.1 update. Please tell us the url to download the zip file. ---
**Author:** ![Dominique\_Gallet](https://avatars.discourse-cdn.com/v4/letter/d/49beb7/32.png) [@Dominique\_Gallet](https://community.wowza.com/u/Dominique_Gallet)\ **Post date:** [February 21, 2014, 10:47am UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/2 "2014-02-21T10:47:04Z")
Hi, I’ve the same problem … Update file 4.0.1 can’t be found … Gilles ---
**Author:** ![Alex\_Knurenko](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@Alex\_Knurenko](https://community.wowza.com/u/Alex_Knurenko)\ **Post date:** [February 24, 2014, 4:07pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/3 "2014-02-24T16:07:06Z")
Hi, Same problem here - I have a monthly license, last week I received Wowza Streaming Engine Monthly Subscription License Key from tickets@wowza.com and I installed 4.0.0. I’m the primary (and only) account holder. ---
**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\ **Post date:** [February 21, 2014, 1:59pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/4 "2014-02-21T13:59:41Z")
Hi, The download can be found in your account in the tap called “My Downloads”. Please use the link below to log-in [Wowza Account Portal](https://www.wowza.com/portal/account) Jason ---
**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\ **Post date:** [February 21, 2014, 3:26pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/5 "2014-02-21T15:26:37Z")
Hi, This is most likely due to you not having a valid paid for license or could be because you’re not one of the 5 primary account holders. If you’re a primary account holder and have a Monthly or Perpetual license key the “Mydownload” tab should be visible to you. Jason ---
**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\ **Post date:** [February 24, 2014, 4:04pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/6 "2014-02-24T16:04:40Z")
Hi, The page should show the following options under “My Account” as shown below: My Account Account Information | Payment Options | Invoice History | My Downloads | My Support | StreamLock Certificates If you’re logged in as the primary account holder and have a Wowza Streaming Engine 4.0 license, you should be able to see all the above tabs If some of these tabs are missing and you believe you’re logged in as one of the account contacts, please email billing@wowza.com The Billing department will be able to assist you with account and licensing information. Regards, Jason ---
**Author:** ![Gilles\_Verroust](https://avatars.discourse-cdn.com/v4/letter/g/839c29/32.png) [@Gilles\_Verroust](https://community.wowza.com/u/Gilles_Verroust)\ **Post date:** [February 21, 2014, 3:08pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/7 "2014-02-21T15:08:55Z")
> Hi, > > The download can be found in your account in the tap called “My Downloads”. > > Please use the link below to log-in > > [Wowza Account Portal](https://www.wowza.com/portal/account) > > Jason Sorry but I didn’t see anything called “Mydownload” when I’m logged in. I only saw [Account Information](https://www.wowza.com/portal/account#) [Payment Options](https://www.wowza.com/portal/account#) [Invoice History](https://www.wowza.com/portal/account#) [StreamLock Certificates](https://www.wowza.com/portal/account#) I’ve tried on Chrome and Safari ? Is there a problem with OSX 10.9 Gilles ---
**Author:** ![Thomas\_Gires](https://avatars.discourse-cdn.com/v4/letter/t/e480ec/32.png) [@Thomas\_Gires](https://community.wowza.com/u/Thomas_Gires)\ **Post date:** [February 26, 2014, 9:55am UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/8 "2014-02-26T09:55:15Z")
Do you guys not see this? ![](https://dl.dropboxusercontent.com/u/691356/wowzaupdate.png) ---
**Author:** ![mahmoud\_amer](https://avatars.discourse-cdn.com/v4/letter/m/3be4f8/32.png) [@mahmoud\_amer](https://community.wowza.com/u/mahmoud_amer)\ **Post date:** [February 23, 2014, 2:33am UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/9 "2014-02-23T02:33:36Z")
I’ve “Downloads” tab but I cannot find the zip update file. Note that I’ve a paid valid license. I only found the main wowza downloads ---
**Author:** ![Samuel\_Guaman](https://avatars.discourse-cdn.com/v4/letter/s/bb73d2/32.png) [@Samuel\_Guaman](https://community.wowza.com/u/Samuel_Guaman)\ **Post date:** [April 13, 2014, 8:44pm UTC](https://community.wowza.com/t/where-is-wowzastreamingengine-update-4-0-1-zip-for-update/34382/10 "2014-04-13T20:44:32Z")
Update Link [https://www.wowza.com/downloads/WowzaStreamingEngine-4-0-3/WowzaStreamingEngine-Update-4.0.3.zip](https://www.wowza.com/downloads/WowzaStreamingEngine-4-0-3/WowzaStreamingEngine-Update-4.0.3.zip)