# Where is the demo license key? **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [September 10, 2018, 6:33am UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904 "2018-09-10T06:33:59Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![aladdin\_bartlett](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@aladdin\_bartlett](https://community.wowza.com/u/aladdin_bartlett)\ **Post date:** [September 10, 2018, 6:33am UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/1 "2018-09-10T06:33:59Z")
Am just trying your service, and I can’t install the software without the license key. is there any demo license key? ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [September 10, 2018, 5:38pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/2 "2018-09-10T17:38:24Z")
The license key can be found @aladdin bartlett in the email you received after you signed up for the trial. Please let us know if you can’t find that. ---
**Author:** ![Dharmesh\_Dhameliya](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@Dharmesh\_Dhameliya](https://community.wowza.com/u/Dharmesh_Dhameliya)\ **Post date:** [May 15, 2020, 8:24am UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/3 "2020-05-15T08:24:40Z")
I got mail with Licence key when i signup with Wowza Streaming Engine ---
**Author:** ![Dharmesh\_Dhameliya](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@Dharmesh\_Dhameliya](https://community.wowza.com/u/Dharmesh_Dhameliya)\ **Post date:** [May 15, 2020, 8:05am UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/4 "2020-05-15T08:05:29Z")
Okay. signed in for trial. but where do i have trial license key? ---
**Author:** ![Brandon\_Walker](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Brandon\_Walker](https://community.wowza.com/u/Brandon_Walker)\ **Post date:** [June 3, 2020, 6:41pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/5 "2020-06-03T18:41:01Z")
only emails I received are “Get to “Hello, World” quickly” and “Are you live streaming yet?” ---
**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\ **Post date:** [June 3, 2020, 7:19pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/6 "2020-06-03T19:19:52Z")
I see an older ticket from you, but I’m not seeing anything about your current license key issue. Can you provide a ticket number so I can follow up? ---
**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\ **Post date:** [June 3, 2020, 8:13pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/7 "2020-06-03T20:13:17Z")
@Brandon Walker We are not seeing any keys requested for you at this time. Please email [customerservice@wowza.com](mailto:customerservice@wowza.com) and let us know what email you used so we can lookup your account information. ---
**Author:** ![Brandon\_Walker](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Brandon\_Walker](https://community.wowza.com/u/Brandon_Walker)\ **Post date:** [June 3, 2020, 6:25pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/8 "2020-06-03T18:25:21Z")
I checked I was nev e3r sent any email with a key can we please get a real answer? ---
**Author:** ![Brandon\_Walker](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Brandon\_Walker](https://community.wowza.com/u/Brandon_Walker)\ **Post date:** [June 3, 2020, 6:46pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/9 "2020-06-03T18:46:00Z")
-\_- that is every email I received including the spam folder. ---
**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\ **Post date:** [June 3, 2020, 6:53pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/10 "2020-06-03T18:53:06Z")
Please create a support ticket so our support team can take a closer look at your account. [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket) I’ll let the team know we expect to hear from you so we can get this sorted. ---
**Author:** ![Brandon\_Walker](https://avatars.discourse-cdn.com/v4/letter/b/71c47a/32.png) [@Brandon\_Walker](https://community.wowza.com/u/Brandon_Walker)\ **Post date:** [June 3, 2020, 6:56pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/11 "2020-06-03T18:56:05Z")
I have already done so as well ---
**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\ **Post date:** [June 3, 2020, 6:44pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/12 "2020-06-03T18:44:49Z")
Hi Brandon - Please check your spam folder. You should see an email from Wowza Sales with the subject pertaining to the kind of license key you should be vended. Did you sign up for Wowza Streaming Engine? Dev trial or trial? ---
**Author:** ![Abhishek\_Chatterjee](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@Abhishek\_Chatterjee](https://community.wowza.com/u/Abhishek_Chatterjee)\ **Post date:** [August 7, 2020, 10:49am UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/13 "2020-08-07T10:49:37Z")
How can I found a license key? ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [August 7, 2020, 2:17pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/14 "2020-08-07T14:17:34Z")
This has been answered below, but if it isn’t clear, when you sign up for a paid or trial license with Wowza, you will receive an email with your Engine license key. Check your spam email just in case! This will go to the email address you used to sign up with Wowza. If you’ve already configured your Engine server in the past and you are looking for your license key, you can go into your **Conf** and open the server.xml file- your key is there. ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [August 7, 2020, 2:18pm UTC](https://community.wowza.com/t/where-is-the-demo-license-key/51904/15 "2020-08-07T14:18:22Z")
This has been answered below, but if it isn’t clear, when you sign up for a paid or trial license with Wowza, you will receive an email with your Engine license key. Check your spam email just in case! This will go to the email address you used to sign up with Wowza. If you’ve already configured your Engine server in the past and you are looking for your license key, you can go into your **Conf** and open the server.xml file- your key is there.