# WEBRTC to Cloud cdn On Problem

**URL:** <https://community.wowza.com/t/webrtc-to-cloud-cdn-on-problem/51803>\
**Category:** Wowza Streaming Engine\
**Tags:** webrtc\
**Created:** [August 15, 2018, 4:47am UTC](https://community.wowza.com/t/webrtc-to-cloud-cdn-on-problem/51803 "2018-08-15T04:47:43Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![james\_choi](https://avatars.discourse-cdn.com/v4/letter/j/73ab20/32.png) [@james\_choi](https://community.wowza.com/u/james_choi)\
**Post date:** [August 15, 2018, 4:47am UTC](https://community.wowza.com/t/webrtc-to-cloud-cdn-on-problem/51803/1 "2018-08-15T04:47:43Z")

</div>

Server (certificate) - Cloud flare (CDN applied Off) -\> Video transmission confirmation. Server (certificate) - Cloud flare (CDN On) -\> Page inaccessible. After receiving the cloud flare certificate, change it to jks and put it in the wow 9443 port setting. Page inaccessible. Upload a server certificate to a cloud flare certificate. Page inaccessible. Where should I fix it? If you apply CDN, does that cause the IP change? For example, [https://mywowza.com:9443/webrt/play/index.html](https://mywowza.com:9443/webrt/play/index.html) (CDN OFF) I’m fine. However, it is not [https://mywowza.com:9443/webrt/play/index.html](https://mywowza.com:9443/webrt/play/index.html) (CDN ON). CDN ON [https://111.111.111.111:9443/webrt/play/index.html](https://111.111.111.111:9443/webrt/play/index.html) The video was transmitted. 443 works well without certificate problems. But, 9443 I have this problem.

---

<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [August 15, 2018, 10:01pm UTC](https://community.wowza.com/t/webrtc-to-cloud-cdn-on-problem/51803/2 "2018-08-15T22:01:42Z")

</div>

Hello @james choi have you submitted a support ticket yet? We’d be happy to help you debug this issue. You can submit a ticket here:

> **[Open a Support Ticket | Wowza Media Systems](https://www.wowza.com/support/open-ticket)**
>
> Wowza technical support engineers worldwide help you succeed with your Wowza Streaming Engine™ software or the Wowza Streaming Cloud™ service.