# Webrtc setup issue

**URL:** https://community.wowza.com/t/webrtc-setup-issue/52165
**Category:** Wowza Streaming Engine
**Tags:** webrtc
**Created:** [October 22, 2018, 4:51pm UTC](https://community.wowza.com/t/webrtc-setup-issue/52165 "2018-10-22T16:51:01Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Alex\_Vol](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@Alex\_Vol](https://community.wowza.com/u/Alex_Vol)
#### Post date: [October 22, 2018, 4:51pm UTC](https://community.wowza.com/t/webrtc-setup-issue/52165/1 "2018-10-22T16:51:01Z")

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Hey, I’m trying to follow instructions from “[https://www.wowza.com/docs/how-to-use-webrtc-with-wowza-streaming-engine](https://www.wowza.com/docs/how-to-use-webrtc-with-wowza-streaming-engine)” to prepare POC on “webRTC + streaming” using Wowza.  
So far I’ve completed every step from [https://www.wowza.com/docs/how-to-use-webrtc-with-wowza-streaming-engine](https://www.wowza.com/docs/how-to-use-webrtc-with-wowza-streaming-engine) (including ssl configuration + test).

Was able to publish stream via [https://www.wowza.com/\_private/webrtc/4.7.4/publish/](https://www.wowza.com/_private/webrtc/4.7.4/publish/) .

He is what I’m getting from [https://www.wowza.com/\_private/webrtc/4.7.4/play/](https://www.wowza.com/_private/webrtc/4.7.4/play/) :

“Live stream is not running: myStream” (stream name in publish sample is “myStream”

Double checked if I followed setup instructions correctly - everything looks ok.

Additional details:  
I’m using latest mac os version.

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [October 22, 2018, 9:29pm UTC](https://community.wowza.com/t/webrtc-setup-issue/52165/2 "2018-10-22T21:29:27Z")

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Hey there @Alex Vol, sorry for your frustration on this. I’d suggest opening a support ticket so our tech support team can run some tests on your config files to find the issue.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

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### Author: ![Steven\_Love](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@Steven\_Love](https://community.wowza.com/u/Steven_Love)
#### Post date: [November 1, 2018, 4:14pm UTC](https://community.wowza.com/t/webrtc-setup-issue/52165/3 "2018-11-01T16:14:00Z")

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I was experiencing the same issue, but I was able to resolve it by modifying the file

[install-dir]/conf/webrtc/Application.xml.

I changed the property **webrtcIceCandidateIpAddresses** from _[my-ip],udp_ to _[my-ip],tcp,1935_.

I also changed the next property, **webrtcUDPBindAddress,** from "_0.0.0.0"_ to “”, though I doubt that had any effect since the previous property specifies we’ll use TCP rather than UDP.

Hope that helps!

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [November 1, 2018, 5:00pm UTC](https://community.wowza.com/t/webrtc-setup-issue/52165/4 "2018-11-01T17:00:28Z")

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Thanks @Steven Love! let us now if this worked for you @Alex Vol
