# webrtc on Azure wowza VM : Nothing in Incoming stream

**URL:** <https://community.wowza.com/t/webrtc-on-azure-wowza-vm-nothing-in-incoming-stream/51977>\
**Category:** Wowza Streaming Engine\
**Tags:** webrtc\
**Created:** [September 20, 2018, 2:07pm UTC](https://community.wowza.com/t/webrtc-on-azure-wowza-vm-nothing-in-incoming-stream/51977 "2018-09-20T14:07:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Kenneth\_Gulliksen](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Kenneth\_Gulliksen](https://community.wowza.com/u/Kenneth_Gulliksen)\
**Post date:** [September 20, 2018, 2:07pm UTC](https://community.wowza.com/t/webrtc-on-azure-wowza-vm-nothing-in-incoming-stream/51977/1 "2018-09-20T14:07:13Z")

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Hi There,

I have followed every step to enable webrtc on a VM created on Azure using Wowza VM from market-place.

I am using HTML example hosted on wowza to test webrtc preview. When I click on publish button on [https://www.wowza.com/\_private/webrtc/4.7.4/publish/](https://www.wowza.com/_private/webrtc/4.7.4/publish/) then there is no error log in browser console. However nothing appears in “Incoming Stream” on engine manager.

Also when I try to Play from [https://www.wowza.com/\_private/webrtc/4.7.4/play/](https://www.wowza.com/_private/webrtc/4.7.4/play/) then got error “Live stream is not running: webCamStream”.

I have verified all configuration step multiple times and found no issue. Can someone help?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [September 20, 2018, 7:58pm UTC](https://community.wowza.com/t/webrtc-on-azure-wowza-vm-nothing-in-incoming-stream/51977/2 "2018-09-20T19:58:26Z")

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Sure @Kenneth Gulliksen, we can help you. Please open a support ticket and our engineers will debug this for you. Sorry for your frustration…

> **[Open a Support Ticket | Wowza Media Systems](https://www.wowza.com/support/open-ticket)**
>
> Wowza technical support engineers worldwide help you succeed with your Wowza Streaming Engine™ software or the Wowza Streaming Cloud™ service.

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**Author:** ![Kenneth\_Gulliksen](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@Kenneth\_Gulliksen](https://community.wowza.com/u/Kenneth_Gulliksen)\
**Post date:** [September 21, 2018, 7:17am UTC](https://community.wowza.com/t/webrtc-on-azure-wowza-vm-nothing-in-incoming-stream/51977/3 "2018-09-21T07:17:52Z")

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thanks Rose, as per your advise I raised a ticket couple of hours ago.