# WebRTC application not loading

**URL:** <https://community.wowza.com/t/webrtc-application-not-loading/55259>\
**Category:** Wowza Streaming Engine\
**Tags:** webrtc\
**Created:** [May 27, 2020, 10:53am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259 "2020-05-27T10:53:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![veer\_siniha](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@veer\_siniha](https://community.wowza.com/u/veer_siniha)\
**Post date:** [May 27, 2020, 10:53am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/1 "2020-05-27T10:53:03Z")

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i have enabled WebRTC on wowza engine follow this article [Enable WebRTC](https://www.wowza.com/docs/how-to-use-webrtc-with-wowza-streaming-engine) try many time’s but didn’t work anymore,

as per article i browse below url but no response even content not getting

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [May 27, 2020, 3:46pm UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/2 "2020-05-27T15:46:01Z")

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Hello @veer siniha, I removed your image from your post. You were sharing your private SSL certificate. That string of numbers and letters before [streamlock.net](http://streamlock.net) is your private SSL key basically and designed to keep your content private and safe. You do not want to share that with the world in the forums in any future posts. That is why I edited it and removed it.

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [May 27, 2020, 3:15pm UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/3 "2020-05-27T15:15:06Z")

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If you have indeed followed the article, then presumably your WebRTC sample site should be at port 9443 and be at /webrtc/ instead of /NewWebrtc1.1/

Also, check the Wowza logs to see if there are any errors or warnings. And make sure all required ports are open, both TCP and UDP.

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**Author:** ![veer\_siniha](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@veer\_siniha](https://community.wowza.com/u/veer_siniha)\
**Post date:** [May 28, 2020, 3:34am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/4 "2020-05-28T03:34:57Z")

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i add site as you mention, i guess site working but content not loading

Error\_Log==========

HTTPProviderSimpleWebServer.onHTTPRequest: Document root path is not set

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**Author:** ![veer\_siniha](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@veer\_siniha](https://community.wowza.com/u/veer_siniha)\
**Post date:** [May 28, 2020, 7:51am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/5 "2020-05-28T07:51:52Z")

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i am using windows

Please find below folder location

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [May 28, 2020, 7:22am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/6 "2020-05-28T07:22:28Z")

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Where did you put the /htdocs folder from the Wowza example? I must be directly under the install folder, so if you’re running on Linux, it must be /usr/local/WowzaStreamingEngine/htdocs

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**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [May 28, 2020, 7:57am UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/7 "2020-05-28T07:57:44Z")

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Then you must copy the htdocs folder to “C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.8.0”, so that the path looks like “C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.8.0\htdocs”

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**Author:** ![veer\_siniha](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@veer\_siniha](https://community.wowza.com/u/veer_siniha)\
**Post date:** [May 28, 2020, 12:35pm UTC](https://community.wowza.com/t/webrtc-application-not-loading/55259/8 "2020-05-28T12:35:46Z")

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thanks lot’s it’s working, but now issue is i am not able to publish

error log

Error during WebSocket handshake: Unexpected response code: 200
