# VLC not playing VOD except for sample.mp4 **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [August 8, 2012, 12:07pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328 "2012-08-08T12:07:06Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![andrew\_coleman](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@andrew\_coleman](https://community.wowza.com/u/andrew_coleman)\ **Post date:** [August 8, 2012, 12:07pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/1 "2012-08-08T12:07:06Z")
Our sample.3gp file plays fine through the simplevideostreaming example pages, and rtsp://172.16.10.XX:1935/vod/sample.mp4 works fine in VLC, but rtsp://172.16.10.XX:1935/vod/sample.3gp is not playing? ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [August 8, 2012, 5:34pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/2 "2012-08-08T17:34:40Z")
What do you see in the logs when you try to play in VLC? Run Wowza in stand-alone (/bin/startup.bat) to see log output in the console How was this file encoded? Is the video codec VP6 or Spark? What do you see in VLC Tools \> Codec Info? What does GSPot or FFmpeg report about the file? It shouldn’t matter in this case, but add the mp4: prefix for good form: ```auto rtsp://172.16.10.XX:1935/vod/mp4:sample.3gp ``` If it is actually in a subfolder it should be: ```auto rtsp://172.16.10.XX:1935/vod/_definst_/mp4:subfolder/sample.3gp ``` Richard ---
**Author:** ![Stephen\_Misske](https://avatars.discourse-cdn.com/v4/letter/s/d6d6ee/32.png) [@Stephen\_Misske](https://community.wowza.com/u/Stephen_Misske)\ **Post date:** [September 25, 2013, 12:11am UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/3 "2013-09-25T00:11:43Z")
> Our sample.3gp file plays fine through the simplevideostreaming example pages, and rtsp://172.16.10.XX:1935/vod/sample.mp4 works fine in VLC, but rtsp://172.16.10.XX:1935/vod/sample.3gp is not playing? Recommend Bigasoft Total Video Converter which can easily handle this issue for you. ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [August 8, 2012, 8:43pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/4 "2012-08-08T20:43:42Z")
One hour long should not be a problem. Richard ---
**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\ **Post date:** [January 30, 2014, 11:51am UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/5 "2014-01-30T11:51:09Z")
Hi, Can you provide more details? This could be something simple, and unlikely related to file length. The error logs in [install-dir]/logs may provide some insight, perhaps the file cannot be found or accessed properly for some reason? Perhaps you could post any messages you see in there that are related to your file? Daren ---
**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\ **Post date:** [February 4, 2014, 1:30pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/6 "2014-02-04T13:30:02Z")
Hi, It does seem like an encoding issue. Take a look at this guide on [How to encode video on demand content](https://www.wowza.com/docs/how-to-encode-video-on-demand-content) That should help resolve the issue. Daren. ---
**Author:** ![andrew\_coleman](https://avatars.discourse-cdn.com/v4/letter/a/f07891/32.png) [@andrew\_coleman](https://community.wowza.com/u/andrew_coleman)\ **Post date:** [August 8, 2012, 2:13pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/7 "2012-08-08T14:13:10Z")
Richard, another question before I try this: The file we were trying to play was about 1 hour long, 875mb in size. Is there a cap to what can be played in Wowza? Because I did a few 10min recordings and it works fine. Currently doing another 1 hour recording to see if it will work or not. ---
**Author:** ![New\_Beginboy](https://avatars.discourse-cdn.com/v4/letter/n/eb8c5e/32.png) [@New\_Beginboy](https://community.wowza.com/u/New_Beginboy)\ **Post date:** [July 3, 2013, 1:37am UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/8 "2013-07-03T01:37:25Z")
you may refer to the following step by step guide on [How to Solve “VLC Not Playing MP4” Issue?](http://www.idealshare.net/video-converter/vlc-mp4-solution.html) ---
**Author:** ![Amale\_Jackie](https://avatars.discourse-cdn.com/v4/letter/a/2acd7d/32.png) [@Amale\_Jackie](https://community.wowza.com/u/Amale_Jackie)\ **Post date:** [December 12, 2013, 11:48pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/9 "2013-12-12T23:48:58Z")
Is your sample.3gp a wrong file, which has broken? have you tried other video? ---
**Author:** ![Vineet\_Menon](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@Vineet\_Menon](https://community.wowza.com/u/Vineet_Menon)\ **Post date:** [January 30, 2014, 5:25pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/10 "2014-01-30T17:25:52Z")
I too have similar issue. I tried playing 10 minute videos, one SD and another HD and it played well over flash player. But I tried playing 1 hr HD video and flash player complains that stream not found! Any guesses, what went wrong? ---
**Author:** ![Vineet\_Menon](https://avatars.discourse-cdn.com/v4/letter/v/cc9497/32.png) [@Vineet\_Menon](https://community.wowza.com/u/Vineet_Menon)\ **Post date:** [January 31, 2014, 1:06pm UTC](https://community.wowza.com/t/vlc-not-playing-vod-except-for-sample-mp4/38328/11 "2014-01-31T13:06:34Z")
I have attached the access\_log for your perusal… ```auto 2014-01-31 12:44:28 IST create stream INFO 200 - - _defaultVHost_ vod _definst_ 0.0 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 273338666 3546 3413 1 - 0 0- - - - 0 0.0 rtmp://10.35.21.30/vod rtmp://10.35.21.30/vod - rtmp://10.35.21.30/vod - 2014-01-31 12:44:28 IST play stream INFO 200 sample.mp4 - _defaultVHost_ vod _definst_ 0.067 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 273338666 3604 3455 1 0 00 sample.mp4 - /usr/local/WowzaMediaServer/content/sample.mp4 mp4 39115156 596.458 rtmp://10.35.21.30/vod/sample.mp4 rtmp://10.35.21.30/vod/sample.mp4 - rtmp://10.35.21.30/vod - 2014-01-31 12:44:30 IST stop stream INFO 200 sample.mp4 - _defaultVHost_ vod _definst_ 1.867 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 273338666 3604 517338 1 6958 0513455 sample.mp4 - /usr/local/WowzaMediaServer/content/sample.mp4 mp4 39115156 596.458 rtmp://10.35.21.30/vod/sample.mp4 rtmp://10.35.21.30/vod/sample.mp4 - rtmp://10.35.21.30/vod - 2014-01-31 12:44:30 IST destroy stream INFO 200 sample.mp4 - _defaultVHost_ vod _definst_ 1.889 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 273338666 3604 517338 1 - 0513455 sample.mp4 - - - - - rtmp://10.35.21.30/vod/sample.mp4 rtmp://10.35.21.30/vod/sample.mp4 - rtmp://10.35.21.30/vod - 2014-01-31 12:44:30 IST disconnect session INFO 200 273338666 - _defaultVHost_ vod _definst_ 2.018 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 273338666 3604 517338 - -- - - - - - - - - - - rtmp://10.35.21.30/vod - 2014-01-31 12:44:39 IST connect-pending session INFO 100 10.21.34.236 - _defaultVHost_ vod _definst_ 0.015 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 976935845 3474 3073 - -- - - - - - - - - - - rtmp://10.35.21.30/vod - 2014-01-31 12:44:39 IST connect session INFO 200 10.21.34.236 - _defaultVHost_ vod _definst_ 0.016 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 976935845 3474 3073 - - -- - - - - - - - - - rtmp://10.35.21.30/vod - 2014-01-31 12:44:39 IST create stream INFO 200 - - _defaultVHost_ vod _definst_ 0.008 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 976935845 3546 3413 1 - 0 0- - - - 0 0.0 rtmp://10.35.21.30/vod rtmp://10.35.21.30/vod - rtmp://10.35.21.30/vod - 2014-01-31 12:44:39 IST play stream INFO 200 untitled.mp4 - _defaultVHost_ vod _definst_ 0.073 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 976935845 3606 3455 1 0 00 untitled.mp4 - /usr/local/WowzaMediaServer/content/untitled.mp4 mp4 14866877447 0.0 rtmp://10.35.21.30/vod/untitled.mp4 rtmp://10.35.21.30/vod/untitled.mp4 - rtmp://10.35.21.30/vod - 2014-01-31 12:44:40 IST stop stream INFO 200 untitled.mp4 - _defaultVHost_ vod _definst_ 0.075 [any] 1935 rtmp://10.35.21.30/vod 10.21.34.236 rtmp [url]http://10.35.21.30:8000/VideoOnDemandStreaming/FlashRTMPPlayer/VOD.swf[/url] WIN 11,7,700,202 976935845 3606 3455 1 0 00 untitled.mp4 - /usr/local/WowzaMediaServer/content/untitled.mp4 mp4 14866877447 0.0 rtmp://10.35.21.30/vod/untitled.mp4 rtmp://10.35.21.30/vod/untitled.mp4 - rtmp://10.35.21.30/vod - ``` sample.m4 was playable, but untitled.mp4 was not playable. The flash player doesn’t play anything nor it throws any error message.