# video on iphone takes 30 seconds to load and play

**URL:** <https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728>\
**Category:** Wowza Streaming Engine\
**Created:** [November 19, 2016, 11:07am UTC](https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728 "2016-11-19T11:07:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Anish\_Randhawa](https://avatars.discourse-cdn.com/v4/letter/a/f17d59/32.png) [@Anish\_Randhawa](https://community.wowza.com/u/Anish_Randhawa)\
**Post date:** [November 19, 2016, 11:07am UTC](https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728/1 "2016-11-19T11:07:24Z")

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I have installed trail version of WowzaStreamingEngine-4.5.0 on Linux Ubuntu 16.04 LTS and placed all my video under /usr/local/WowzaStreamingEngine/content/ folder. Now when I try to load them on iPhone with following URL: [http://IPADDRESS:1935/vod/mp4:sample.mp4/playlist.m3u8](http://IPADDRESS:1935/vod/mp4:sample.mp4/playlist.m3u8) then it takes 30 seconds to load. How this time can be reduced or what settings I have to apply to load it faster. Please suggest.

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**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\
**Post date:** [November 21, 2016, 9:46am UTC](https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728/2 "2016-11-21T09:46:07Z")

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Hello,

By default HLS needs 3 ten second chunks before starting a stream. To change this please view this a[rticle](https://www.wowza.com/docs/how-to-configure-apple-hls-packetization-cupertinostreaming%28cupertinostreaming%29) under Configure Properties for Live Streams.

Configure properties for live streams

Use a text editor to open the Application.xml file for your live application. Then add the properties described in the Cupertino segmenter property reference above to the / container. Be sure to add the properties to the correct container in Application.xml as there are several such containers in the file.

I would try a value like this to have 3 two second chunks. If the quality is effected, or buffering occurs, I would recommend upping the cupertinoChunkDurationTarget value.

cupertinoChunkDurationTarget

2000

Integer

cupertinoMaxChunkCount

10

Integer

cupertinoPlaylistChunkCount

3

Integer

cupertinoRepeaterChunkCount

3

Integer

Please save and restart the Wowza Server when making changes.

Regards,

JasonT

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**Author:** ![naufalvitalitas](https://avatars.discourse-cdn.com/v4/letter/n/919ad9/32.png) [@naufalvitalitas](https://community.wowza.com/u/naufalvitalitas)\
**Post date:** [April 6, 2017, 12:31pm UTC](https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728/3 "2017-04-06T12:31:57Z")

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nice for sharing…

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**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\
**Post date:** [April 6, 2017, 4:57pm UTC](https://community.wowza.com/t/video-on-iphone-takes-30-seconds-to-load-and-play/47728/4 "2017-04-06T16:57:21Z")

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Hello @naufalvitalitas

You are welcome, glad this could help.

Regards,

Jason