# URGENT: wowza cloud player doesn't work on android/chrome

**URL:** <https://community.wowza.com/t/urgent-wowza-cloud-player-doesnt-work-on-android-chrome/49206>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [July 17, 2017, 5:14pm UTC](https://community.wowza.com/t/urgent-wowza-cloud-player-doesnt-work-on-android-chrome/49206 "2017-07-17T17:14:54Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![olivier\_madar](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@olivier\_madar](https://community.wowza.com/u/olivier_madar)\
**Post date:** [July 17, 2017, 5:14pm UTC](https://community.wowza.com/t/urgent-wowza-cloud-player-doesnt-work-on-android-chrome/49206/1 "2017-07-17T17:14:54Z")

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Greetings

I’m having troubles displaying my stream on Android/Chrome from Wowza cloud. I’m using the hosted player, and it works on various configurations :

- chrome on linux

- chrome on windows

- firefox on android

- ipad

- vlc on linux

But it doesn’t work on the following two test phones:

- chrome 59.0.3071.125 on android 7.1.1

- chrome 59.0.3071.125 on android 7.0.0

The up stream is h264 / aac.

It used to work last time I checked. Now I only have a black rectangle. I’m really worried about my broadcast tomorrow…

Any help would be appreciated.

Regards

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**Author:** ![Jermaine\_Hemby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jermaine\_Hemby](https://community.wowza.com/u/Jermaine_Hemby)\
**Post date:** [July 23, 2017, 4:18pm UTC](https://community.wowza.com/t/urgent-wowza-cloud-player-doesnt-work-on-android-chrome/49206/2 "2017-07-23T16:18:57Z")

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Hello

Thanks for contacting the Wowza Community

How did your event go? Did you have issues with those devices mentioned?

regards,

Jermaine