# Update to 4.7.1 messes up WSE Manager over SSL **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [August 3, 2017, 3:54am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343 "2017-08-03T03:54:04Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Christian\_Bixler](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@Christian\_Bixler](https://community.wowza.com/u/Christian_Bixler)\ **Post date:** [August 3, 2017, 3:54am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/1 "2017-08-03T03:54:04Z")
I installed the update to 4.7.1 today, but had to uninstall it as it seems to mess up the manager when running over SSL. When I tried to log into the manager over the default unsecure port, it wouldn’t let me. Any idea why? Thanks, -Chris ---
**Author:** ![Jason\_Hatchett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hatchett/32/391_2.png) [@Jason\_Hatchett](https://community.wowza.com/u/Jason_Hatchett)\ **Post date:** [August 3, 2017, 4:01am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/2 "2017-08-03T04:01:08Z")
Hello Chris , Are you seeing this after carrying out the clean install, and then setting back up the HTTPS Manager access? I just went through this on my test machine (Windows 10) and I am not seeing the issue you are reporting. If you are still facing issues after going back through the HTTPS Manager configuration process, please submit a support ticket here: [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket) Regards, Jason Hatchett Wowza Support Engineer ---
**Author:** ![Christian\_Bixler](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@Christian\_Bixler](https://community.wowza.com/u/Christian_Bixler)\ **Post date:** [August 3, 2017, 4:27am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/3 "2017-08-03T04:27:57Z")
I didn’t do a clean install, I followed the update instructions ([https://www.wowza.com/docs/How-to-update-your-Wowza-Streaming-Engine-installation#install\_update\_linux\_text](https://www.wowza.com/docs/How-to-update-your-Wowza-Streaming-Engine-installation#install_update_linux_text)). I shouldn’t have to re-setup everything to access the manager over https, which is why I uninstalled the update, figuring the update was bugged. Does the update make you have to set things back up? That’d be nuts. -Chris ---
**Author:** ![Jason\_Hatchett](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hatchett/32/391_2.png) [@Jason\_Hatchett](https://community.wowza.com/u/Jason_Hatchett)\ **Post date:** [August 3, 2017, 7:29am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/4 "2017-08-03T07:29:16Z")
Hello Chris, This is a known issue that existed before this Critical update: [https://www.wowza.com/docs/important-issues-that-affect-wowza-streaming-engine-software#sslmanager](https://www.wowza.com/docs/important-issues-that-affect-wowza-streaming-engine-software#sslmanager) The extra step I have taken is to save a back up of my startmgr.bat (for Windows) or startmgr.sh (for Linux and OSx) in my [WowzaInstallDirectory]/updates/ directory as a reminder to copy this edited file back to [WowzaInstallDirectory]/manager/bin after applying any update. I do hope this helps. Regards, Jason Hatchett Wowza Support Engineer ---
**Author:** ![Christian\_Bixler](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@Christian\_Bixler](https://community.wowza.com/u/Christian_Bixler)\ **Post date:** [August 3, 2017, 9:56pm UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/5 "2017-08-03T21:56:43Z")
Thanks for that, I will try it tonight and post back the results. BTW, shouldn’t the updater check for anything like that, changes to the startmgr file before overwriting it? -Chris ---
**Author:** ![Christian\_Bixler](https://avatars.discourse-cdn.com/v4/letter/c/f04885/32.png) [@Christian\_Bixler](https://community.wowza.com/u/Christian_Bixler)\ **Post date:** [August 4, 2017, 4:15am UTC](https://community.wowza.com/t/update-to-4-7-1-messes-up-wse-manager-over-ssl/49343/6 "2017-08-04T04:15:29Z")
That worked. Thank you, -Chris