# Unkown Framegrabebrcard usiUnkown Framegrabebrcard using Windows 8ng Windows 8

**URL:** <https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [January 12, 2018, 3:02pm UTC](https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555 "2018-01-12T15:02:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Stefan\_Kittel](https://avatars.discourse-cdn.com/v4/letter/s/848f3c/32.png) [@Stefan\_Kittel](https://community.wowza.com/u/Stefan_Kittel)\
**Post date:** [January 12, 2018, 3:02pm UTC](https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555/1 "2018-01-12T15:02:33Z")

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Hello,

a customer of mine uses a windows 7 PC with an unknwon Framegrabber Card. There the video and audio is connected. Currently they use windows media encode 9 with a german streaming provider who had closed service.

Anyway they can use your service?

Thanks

Stefan

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [January 12, 2018, 11:29pm UTC](https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555/2 "2018-01-12T23:29:55Z")

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Windows Media Encoder will not work with Wowza Streaming Engine. Please use an encoder that uses H.264 video with stereo AAC audio and can deliver the content to Wowza Streaming Engine via RTMP, RTSP, or MPEG-TS.

If you are using a generic RTMP encoder then please follow the instructions in the following article.

[https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtmp-based-encoder](https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtmp-based-encoder)

If you are using a generic RTSP encoder then please follow the instructions in the following article.

[https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtsp-rtp-based-encoder](https://www.wowza.com/docs/how-to-set-up-live-streaming-using-an-rtsp-rtp-based-encoder)

If you are using a generic MPEG-TS encoder then please follow the instructions in the following article.

[https://www.wowza.com/docs/how-to-publish-and-play-a-live-stream-mpeg-ts-based-encoder](https://www.wowza.com/docs/how-to-publish-and-play-a-live-stream-mpeg-ts-based-encoder)

For more information on encoders please take a look at the following article.  
[https://www.wowza.com/docs/specific-encoding-technologies](https://www.wowza.com/docs/specific-encoding-technologies)