# Unable to start transcoder at this time. Please try again.

**URL:** <https://community.wowza.com/t/unable-to-start-transcoder-at-this-time-please-try-again/55800>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [August 29, 2020, 10:07pm UTC](https://community.wowza.com/t/unable-to-start-transcoder-at-this-time-please-try-again/55800 "2020-08-29T22:07:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JEAN-MARC\_PERELMUTER](https://avatars.discourse-cdn.com/v4/letter/j/c5a1d2/32.png) [@JEAN-MARC\_PERELMUTER](https://community.wowza.com/u/JEAN-MARC_PERELMUTER)\
**Post date:** [August 29, 2020, 10:07pm UTC](https://community.wowza.com/t/unable-to-start-transcoder-at-this-time-please-try-again/55800/1 "2020-08-29T22:07:11Z")

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Hi,

I’m currently working on the custom transcoder. Everything is setup correctly but when i try to start the transcoder, it throws this message: “Unable to start transcoder at this time. Please try again.”

Is this a limitation in the Wowza Server in my account? If so, could you please lift the limit?

Regards,

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [August 31, 2020, 4:40pm UTC](https://community.wowza.com/t/unable-to-start-transcoder-at-this-time-please-try-again/55800/2 "2020-08-31T16:40:21Z")

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Is this the same issue that was reported due to the watermark not being set correctly through the API? It looks like you received help on Saturday from tech support.