# Unable to connect to Engine Manager

**URL:** <https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960>\
**Category:** Wowza Streaming Engine\
**Created:** [March 31, 2016, 10:57am UTC](https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960 "2016-03-31T10:57:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Gary\_Powell](https://avatars.discourse-cdn.com/v4/letter/g/c57346/32.png) [@Gary\_Powell](https://community.wowza.com/u/Gary_Powell)\
**Post date:** [March 31, 2016, 10:57am UTC](https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960/1 "2016-03-31T10:57:34Z")

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I have a new instance of Wowza Streaming Engine, using the Wowza VM on Microsoft Azure using Wowza Streaming Engine 4.1.2.

I can access the Streaming Engine using Remote Desktop, however when I navigate to the URI : [HTTP://server.cloudapp.net:8088/enginemanager](http://server.cloudapp.net:8088/enginemanager) I get this message: This page can’t be displayed.

When I navigate to [http://server.cloudapp.net](http://server.cloudapp.net) I get this displayed: Wowza Streaming Engine 4 Trial Edition (Expires: Jul 21, 2016) 4.1.2 build13947 So it appears to be running.

Thanks…

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [March 31, 2016, 10:51am UTC](https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960/2 "2016-03-31T10:51:51Z")

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Hello there.

Wowza Streaming Engine Manager (WSEM) operates in parallel with Wowza Streaming Engine (WSE). SO you need also to start the Stream Engine Manager. Please refer to these instructions for specifics on:

How to start/stop WSE Manager

Regards,

Salvadore

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**Author:** ![Andrew\_Ramberg](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@Andrew\_Ramberg](https://community.wowza.com/u/Andrew_Ramberg)\
**Post date:** [April 1, 2016, 9:10am UTC](https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960/3 "2016-04-01T09:10:33Z")

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Hello,

You may want to check your firewall settings on your Azure instance. This is typically done by setting up “[endpoints](https://azure.microsoft.com/en-us/documentation/articles/virtual-machines-windows-classic-setup-endpoints/)” for your Virtual Machine.

Also check any firewalls installed on the Virtual Machines’ Operating System to ensure the common Wowza Ports are open.

TCP 80,443,554,1935,8084-8088

UDP 6970-9999

Best regards,

Andrew

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<div class="post-metadata">

**Author:** ![Gary\_Powell](https://avatars.discourse-cdn.com/v4/letter/g/c57346/32.png) [@Gary\_Powell](https://community.wowza.com/u/Gary_Powell)\
**Post date:** [March 31, 2016, 5:29pm UTC](https://community.wowza.com/t/unable-to-connect-to-engine-manager/44960/4 "2016-03-31T17:29:42Z")

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Thanks for the reply,

I checked both services are running WSEM and WSE. I stopped and restarted both services.

I am only able to see the following: Wowza Streaming Engine 4 Trial Edition (Expires: Jul 21, 2016) 4.1.2 build13947

I get the same results using [servername.cloudapp.net](http://servername.cloudapp.net), ipaddress:1935 or ipaddress:8088/enginemanager

I get the spinning wheel as if the browser is trying to load the web interface and that’s it.