# Transcoding errors stopping stream

**URL:** <https://community.wowza.com/t/transcoding-errors-stopping-stream/53911>\
**Category:** Wowza Streaming Engine\
**Tags:** transcoder\
**Created:** [September 4, 2019, 2:51pm UTC](https://community.wowza.com/t/transcoding-errors-stopping-stream/53911 "2019-09-04T14:51:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Stephen\_Hudgins](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@Stephen\_Hudgins](https://community.wowza.com/u/Stephen_Hudgins)\
**Post date:** [September 4, 2019, 2:51pm UTC](https://community.wowza.com/t/transcoding-errors-stopping-stream/53911/1 "2019-09-04T14:51:37Z")

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I’ve been getting some transcoder errors that are causing the stream to completely stop requiring a restart of the application. It seems to happen at random, on one occasion it has happened twice in a 24 hour period, and another it went about a week before having any issues.

I use Wowza to stream nearly 24/7, so its kind of a bad time when it conks out. Below are the errors I found the last time it happened.

2019-08-30 19:58:09 comment server TranscoderSessionVideo.addPacket[_defaultVHost_:fastly/_definst_/stream] Video packet list is full: size:7200 limit:7200 x-duration: 535985.746

2019-08-30 20:12:08 comment server TranscodingSession.close[fastly/_definst_/stream] Timeout waiting for transcoder workers to shutdown: 3000

2019-08-30 20:12:08 comment server TranscodingSession.close[fastly/_definst_/stream] Stuck worker: _defaultVHost_:fastly/_definst_/stream

2019-08-30 20:12:12 comment server CupertinoPacketHandler.handleHolder [fastly/_definst_/stream] Ending the current a+v chunk although the chunk does not start with a video keyframe

2019-08-30 20:14:08 comment server TranscodingSession#DelayedTranscoderShutdown.run[fastly/_definst_/stream]: Delayed shutdown failed. Over time limit: 120000 x-duration: 536945.148

2019-08-30 20:14:08 comment server TranscodingSession#DelayedTranscoderShutdown.run[fastly/_definst_/stream] Stuck worker: _defaultVHost_:fastly/_definst_/stream x-duration: 536945.148

Anyone encounter anything like this before?

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<div class="post-metadata">

**Author:** ![Karel\_Boek](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/karel_boek/32/454_2.png) [@Karel\_Boek](https://community.wowza.com/u/Karel_Boek)\
**Post date:** [September 4, 2019, 4:35pm UTC](https://community.wowza.com/t/transcoding-errors-stopping-stream/53911/2 "2019-09-04T16:35:07Z")

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This really looks like a capacity / overload problem. Is the CPU or GPU of that server running at max?

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**Author:** ![Stephen\_Hudgins](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@Stephen\_Hudgins](https://community.wowza.com/u/Stephen_Hudgins)\
**Post date:** [September 4, 2019, 8:34pm UTC](https://community.wowza.com/t/transcoding-errors-stopping-stream/53911/3 "2019-09-04T20:34:00Z")

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Nope, at least not according to the Wowza dashboard thing. Server is CPU only and stays right around 30%.
