# Transcoder does not work **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [July 17, 2014, 2:48pm UTC](https://community.wowza.com/t/transcoder-does-not-work/37977 "2014-07-17T14:48:17Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![edgardo\_rodriguez](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@edgardo\_rodriguez](https://community.wowza.com/u/edgardo_rodriguez)\ **Post date:** [July 17, 2014, 2:48pm UTC](https://community.wowza.com/t/transcoder-does-not-work/37977/1 "2014-07-17T14:48:17Z")
Hi I have a publish point, and get video without problems, i tested on the wowza test player, and goes fine, but when i enable the Transcoder, stops receiving, no renditions showed, only the source rtmp, but if i go into it, i notice it is not receiving, am i doing something wrong? ---
**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\ **Post date:** [July 17, 2014, 7:00pm UTC](https://community.wowza.com/t/transcoder-does-not-work/37977/2 "2014-07-17T19:00:25Z")
Hi, It’s hard to tell from this description, perhaps you can post part of you access log [install-dir]/logs/wowzastreamingengine\_access.log where you start sending the stream in? If the transcoder is active you would see Transcoder activity soon after the source stream is started. Daren ---
**Author:** ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)\ **Post date:** [July 18, 2014, 10:21am UTC](https://community.wowza.com/t/transcoder-does-not-work/37977/3 "2014-07-18T10:21:34Z")
Hello, Are you running Wowza on a Windows OS? To run Wowza Transcoder on 64-bit versions of the Windows Server operating system, the following server features are required: - .NET Framework 3.5.1 - Desktop Experience Can you please check if you have these Windows components enabled/installed on your Windows server? Zoran