# Transcoder addon not available in developer version

**URL:** <https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183>\
**Category:** Wowza Streaming Engine\
**Created:** [February 18, 2015, 12:39pm UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183 "2015-02-18T12:39:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![sunny\_chandel](https://avatars.discourse-cdn.com/v4/letter/s/e495f1/32.png) [@sunny\_chandel](https://community.wowza.com/u/sunny_chandel)\
**Post date:** [February 18, 2015, 12:39pm UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183/1 "2015-02-18T12:39:48Z")

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Hi

I have installed developer version of wowza media server. I wanted to practice the wowza transcoder addon but it is not available in developer version. What I will have to do to use transcoder addon. Following is the screen shot of home page.

![](http://69.41.185.214/wowza.jpg)

Thanks

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [February 18, 2015, 8:04am UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183/2 "2015-02-18T08:04:08Z")

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Be sure you are trying to transcode a live stream as the Wowza Transcoder does not support VOD transcoding.

If the Transcoder AddOn options does not show up for a live application, please restart Wowza and take a screen shot of the AddOn missing from the Engine Manager. Zip up your /conf, /logs and /transcoder folders and send them to support@wowza.com to open a ticket.

Please also refer to this thread as a reference.

Kind regards,

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [February 18, 2015, 9:29am UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183/3 "2015-02-18T09:29:13Z")

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Also, the Wowza Transcoder is not supported on 32 bit systems. Please verify you are running 64 bit. That may be the issue here.

Regards,

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [April 14, 2015, 6:05am UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183/4 "2015-04-14T06:05:46Z")

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That’s great news! Thank you for this update.

Salvadore

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**Author:** ![sunny\_chandel](https://avatars.discourse-cdn.com/v4/letter/s/e495f1/32.png) [@sunny\_chandel](https://community.wowza.com/u/sunny_chandel)\
**Post date:** [April 7, 2015, 6:44pm UTC](https://community.wowza.com/t/transcoder-addon-not-available-in-developer-version/40183/5 "2015-04-07T18:44:47Z")

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My java was 32 bit. I update java on my system to 64 bit and it enable my transcoder addon. Thanks all.