# Transcoder Addon missing with Developer License

**URL:** https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703
**Category:** Wowza Streaming Engine
**Created:** [February 6, 2015, 8:55pm UTC](https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703 "2015-02-06T20:55:07Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Andrea\_Reitz](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@Andrea\_Reitz](https://community.wowza.com/u/Andrea_Reitz)
#### Post date: [February 6, 2015, 8:55pm UTC](https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703/1 "2015-02-06T20:55:07Z")

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I just installed the Wowza server 4.1.1 (build 13180) with a developer License.

However there seems to be no “Transcoder Addon” menu item in my Applications like there is in the trial/paid version.

The tests I wish to perform are focused around using that feature.

Has it been disabled for developers?

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### Author: ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [February 7, 2015, 7:20am UTC](https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703/2 "2015-02-07T07:20:35Z")

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Hello there and welcome to the Wowza support forum.

Are you running this developer license on a Mac? Transcoder is not supported on a Mac so there for wont show up.

Other then that, the developer license should include the Transcoder with no additional setup or licensing.

Kind regards,

Salvadore

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### Author: ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [February 9, 2015, 8:30am UTC](https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703/3 "2015-02-09T08:30:26Z")

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Be sure you are trying to transcode a live stream as the Wowza Transcoder does not support VOD transcoding.

If the Transcoder AddOn options does not show up for a live application, please restart Wowza and take a screen shot of the AddOn missing from the Engine Manager. Zip up your /conf, /logs and /transcoder folders and send them to support@wowza.com to open a ticket.

Please also refer to this thread as a reference.

Kind regards,

Salvadore

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### Author: ![Andrea\_Reitz](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@Andrea\_Reitz](https://community.wowza.com/u/Andrea_Reitz)
#### Post date: [February 7, 2015, 10:48pm UTC](https://community.wowza.com/t/transcoder-addon-missing-with-developer-license/44703/4 "2015-02-07T22:48:42Z")

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Hi. It is installed on a windows Server 2012 machine.

Full disclosure : When I installed it, it did not start up automatically since port 8088 was being used by a Jetty server so I changed the Wowza port to 9099 and then it started up no problem. (If that gives any clues)
