# timeout from edge to client

**URL:** <https://community.wowza.com/t/timeout-from-edge-to-client/45960>\
**Category:** Wowza Streaming Engine\
**Created:** [September 14, 2015, 12:21pm UTC](https://community.wowza.com/t/timeout-from-edge-to-client/45960 "2015-09-14T12:21:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![henrique\_abreu](https://avatars.discourse-cdn.com/v4/letter/h/ecae2f/32.png) [@henrique\_abreu](https://community.wowza.com/u/henrique_abreu)\
**Post date:** [September 14, 2015, 12:21pm UTC](https://community.wowza.com/t/timeout-from-edge-to-client/45960/1 "2015-09-14T12:21:39Z")

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Hi members,

I am developing a new application on IOS/android using rtmp to publish from origin to edge servers (live replicated by edge).

The point is:

All timeouts are oriented to reset connections between edge and origin but, from the player perspective i did not receive any kind of feedback from the edge server when playing in IOS and origin have a problem. Playing in android it is OK i got the timeout in a few seconds.

Example ;

Error in origin ( broadcaster stopped to upload video w/o notice) -\> error in edge (timeout bcoz origin stopped to send) --\> it was supposed to have some error on player but, it occurs only in android, not in IOS , it still playing and playing forever (no errors).

There is some way to the edge server to warn player that it stopped to receive video from origin ?

Bellow is the brief of the app (edge server):

Application Description

-Not Set-

Playback Types

MPEG-DASH

Apple HLS

Adobe RTMP

Adobe HDS

Microsoft Smooth Streaming

RTSP/RTP

Options

Primary Origin URL

rtmp://xxx.yyy.hhh.fff:1935/name\_app\_origin

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [October 23, 2015, 7:37am UTC](https://community.wowza.com/t/timeout-from-edge-to-client/45960/2 "2015-10-23T07:37:26Z")

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Hello. Please open a ticket with support to get this issue resolved in a timely manor. To do so please zip up your [wowza-install-dir]/conf and [wowza-install-dir]/logs folders and send them to support@wowza.com.

You can review this guide for opening tickets with support for more details:

[How to create a compressed zip file in Windows, OS X, and Linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

Regards,

Salvadore