# Timecode of order
**URL:** https://community.wowza.com/t/timecode-of-order/37185
**Category:** Wowza Streaming Engine
**Created:** [December 18, 2011, 10:54pm UTC](https://community.wowza.com/t/timecode-of-order/37185 "2011-12-18T22:54:53Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Alexsey\_Kasianenko](https://community.wowza.com/u/Alexsey_Kasianenko)
#### Post date: [December 18, 2011, 10:54pm UTC](https://community.wowza.com/t/timecode-of-order/37185/1 "2011-12-18T22:54:53Z")
Hi! I have WowzaMS3 mountly license
120 live streams, customers looking cupertino streams, average connections is 800, and sometime in errorlog i got that message:
WARN server comment 2011-12-18 21:50:10 - - - - - 41898.892 - - - - - - - -CupertinoPacketHandler.handlePacket[live/_definst_/live1.stream]: Timecode out of order [audio]: 15:16777210
WARN server comment 2011-12-18 21:50:10 - - - - - 41898.892 - - - - - - - -SanJosePacketHandler.handlePacket[live/_definst_/live1.stream]: Timecode out of order [audio]: 15:16777210
WARN server comment 2011-12-18 21:50:10 - - - - - 41898.99 - - - - - - - -CupertinoPacketHandler.handlePacket[live/_definst_/live1.stream]: Timecode out of order [video]: 26:16777202
WARN server comment 2011-12-18 21:50:10 - - - - - 41898.99 - - - - - - - -SanJosePacketHandler.handlePacket[live/_definst_/live1.stream]: Timecode out of order [video]: 26:16777202
WARN server comment 2011-12-18 21:50:10 - - - - - 41899.105 - - - - - - - -CupertinoPacketHandler.resetStream[live/_definst_/live1.stream][11:5]: Timecodes jumped back in time.
WARN server comment 2011-12-18 21:50:10 - - - - - 41899.105 - - - - - - - -SanJosePacketHandler.resetStream[live/_definst_/live1.stream][11:5]: Timecodes jumped back in time.
What it can be?
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### Author:  [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)
#### Post date: [December 19, 2011, 10:49am UTC](https://community.wowza.com/t/timecode-of-order/37185/2 "2011-12-19T10:49:31Z")
Hi
There could are generally two reasons for this and they are
1. your network is too busy and you are suffering from packed loss
2. your sever is overworked and can’t process the packets in time.
An unlikely but still possible reason could be that your source stream is broken but I don’t think that it is in this case.
Jason
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### Author:  [@Bruno\_Ramon\_de\_Almei](https://community.wowza.com/u/Bruno_Ramon_de_Almei)
#### Post date: [July 17, 2013, 6:58am UTC](https://community.wowza.com/t/timecode-of-order/37185/3 "2013-07-17T06:58:28Z")
> Hi
>
> There could are generally two reasons for this and they are
>
> 1. your network is too busy and you are suffering from packed loss
>
> 2. your sever is overworked and can’t process the packets in time.
>
> An unlikely but still possible reason could be that your source stream is broken but I don’t think that it is in this case.
>
> Jason
How can I be sure what is the real problem?