# Test Player on EC2 Problem

**URL:** <https://community.wowza.com/t/test-player-on-ec2-problem/38618>\
**Category:** Wowza Streaming Engine\
**Created:** [May 3, 2015, 11:12pm UTC](https://community.wowza.com/t/test-player-on-ec2-problem/38618 "2015-05-03T23:12:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Adrian\_Berkovits](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@Adrian\_Berkovits](https://community.wowza.com/u/Adrian_Berkovits)\
**Post date:** [May 3, 2015, 11:12pm UTC](https://community.wowza.com/t/test-player-on-ec2-problem/38618/1 "2015-05-03T23:12:37Z")

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Hi there,

I lit up my first EC2 instance with the latest Wowza AMI using the instructions and everything worked fine except for the test player. I double checked and port 1935 is open.

When I click on the default test player, I see the error message “Source stream or file could not be found or access was denied.”

rtmp://54.146.8.127:1935/live/myStream

Any thoughts on what could be causing the issue?

The AMI is: ami-4e675726

Thanks,

Adrian

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [May 4, 2015, 6:11am UTC](https://community.wowza.com/t/test-player-on-ec2-problem/38618/2 "2015-05-04T06:11:06Z")

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Adrian, can you confirm the live stream is published at the time of testing playback?

Also, check that the RTP/Authentication/PlayMethod property is set to “None” in your Application.xml file.

If you can not get this sorted quickly, I recommend you open a ticket with support by emailing support@wowza.com When doing so please send a zipped copy of the following folders along with the email:

**[install-dir]/conf**

**[install-dir]/logs**

**[install-dir]/manager/logs**

Regards,

Salvadore

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**Author:** ![Adrian\_Berkovits](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@Adrian\_Berkovits](https://community.wowza.com/u/Adrian_Berkovits)\
**Post date:** [May 4, 2015, 7:15am UTC](https://community.wowza.com/t/test-player-on-ec2-problem/38618/3 "2015-05-04T07:15:46Z")

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Thank you Salvadore.

The source stream is indeed available (I can hear it now playing directly with VLC). I think your advice is best, I will open a ticket.

Many thanks,

Adrian