# Subscription to ProductCode 8ED157F9 required **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [January 20, 2012, 10:12am UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919 "2012-01-20T10:12:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Tony\_Ortega](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@Tony\_Ortega](https://community.wowza.com/u/Tony_Ortega)\ **Post date:** [January 20, 2012, 10:12am UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/1 "2012-01-20T10:12:18Z")
I have almost created an application to fire up a wowza media server 3 on amazon ec2 instance on demand but I keep getting this error: “Subscription to ProductCode 8ED157F9 required.” I have a subscription and I have other wowza ec2 servers running I have tried several ami’s. I have started them manually and do not receive this error. I am using the devpay ami’s for us-west-1a m1.small and have tried other zones and ami’s is what Im trying to do possible? Thanks ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [January 20, 2012, 4:18pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/2 "2012-01-20T16:18:12Z")
It might take a short while for the subscription to be activated, or there is a billing problem with your AWS account, or maybe you are using another account than the one you subscribed with. Richard ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [January 20, 2012, 9:03pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/3 "2012-01-20T21:03:53Z")
Yes, that is very possibly the problem: changing the email address associated with your account. They are the ones to work with on this. Richard ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [October 1, 2012, 2:32pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/4 "2012-10-01T14:32:46Z")
This is probably a problem with your billing info with AWS, and probably due to you changing that info. We have no insight into AWS systems, you have to contact them directly Richard ---
**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\ **Post date:** [October 10, 2012, 8:01pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/5 "2012-10-10T20:01:25Z")
If the problem persists and you have already signed up for the subscription, it has always been a billing or account problem in that case. Richard ---
**Author:** ![Chris\_Knowlton](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@Chris\_Knowlton](https://community.wowza.com/u/Chris_Knowlton)\ **Post date:** [November 27, 2012, 11:41pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/6 "2012-11-27T23:41:41Z")
Jack, Tony, and Ahmed - were you by any chance trying to launch M1.Medium instances? If so, and you had successfully launched Wowza AMIs previously, was that different than the instance size you’d used before? -Chris ---
**Author:** ![Tony\_Ortega](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@Tony\_Ortega](https://community.wowza.com/u/Tony_Ortega)\ **Post date:** [January 20, 2012, 11:01am UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/7 "2012-01-20T11:01:52Z")
I have had the subscription for months so thats not it. Im current on billing. I am using the access keys from the account that I have the subscription running on. I did recently update my email address with amazon that couldnt be the issue could it? I have contacted amazon as well. Thanks for your quick response ---
**Author:** ![Ahmed\_Reza](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@Ahmed\_Reza](https://community.wowza.com/u/Ahmed_Reza)\ **Post date:** [September 30, 2012, 6:44pm UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/8 "2012-09-30T18:44:57Z")
Hi, I have the similar problem. I haven’t changed my email address or billing address. I haven’t used it for last 2 months but I was billed £5 for the license which is fine. But now when I am trying to launch ami-41b6b335 i get the same error. But I do have the devpay wowza subscription. Any idea? ---
**Author:** ![Jack\_Klein](https://avatars.discourse-cdn.com/v4/letter/j/9fc348/32.png) [@Jack\_Klein](https://community.wowza.com/u/Jack_Klein)\ **Post date:** [October 10, 2012, 10:43am UTC](https://community.wowza.com/t/subscription-to-productcode-8ed157f9-required/37919/9 "2012-10-10T10:43:27Z")
I’m also having the same problem. AWS shows me subscribed for Wowza Devkey (when I try to sign up for it again it says I’m already subscribed). But I keep getting the ProductCode 8ED157F9 error message when trying to launch an EC2 wowza instance. Any suggestions?