# Stuttering in Wowza Cloud (4K / 360 Streaming) **URL:** \ **Category:** Wowza Video (Formerly Streaming Cloud)\ **Created:** [June 23, 2017, 4:48am UTC](https://community.wowza.com/t/stuttering-in-wowza-cloud-4k-360-streaming/49041 "2017-06-23T04:48:06Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@jason](https://community.wowza.com/u/jason)\ **Post date:** [June 23, 2017, 4:48am UTC](https://community.wowza.com/t/stuttering-in-wowza-cloud-4k-360-streaming/49041/1 "2017-06-23T04:48:06Z")
I am attempting to stream a 4K (3840x2160) 360 stream to Wowza Cloud (trial) and have it end up in 3 destinations: HLS via Wowza CDN, YouTube via passthrough, and Facebook using the 1920x1080 HLS with a secondary stream target. As I am streaming to those destinations I experience a heavy amount of stuttering that make the stream unwatchable and are not present if I stream directly to YouTube (ruling out issue at local level). Example (via Wowza): [https://youtu.be/qSDGfgGMvWQ?t=12](https://youtu.be/qSDGfgGMvWQ?t=12) Example (Direct to YouTube): [https://www.youtube.com/watch?v=0wsD6t12cX0](https://www.youtube.com/watch?v=0wsD6t12cX0) Specs: h.264 20-30 Mbps 30 f/sec keyframe = 60 Stream generated by X-Split Broadcaster. Did not report dropped frames locally on the computer. The YouTube preset is set to passthrough both audio and video. The Facebook preset is set to 1920x1080 4 mbps transcode (technically higher than Facebook’s recommended spec but works when we stream directly to platform). My gut is that it is maxing out computing power but the CPU & GPU did not appear anywhere near 50% on Wowza Cloud. Also no reported exclamation marks in the Wowza control panel and still experiencing the error. Any idea what could be going wrong? Thank you! Jason ---
**Author:** ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)\ **Post date:** [July 4, 2017, 8:10pm UTC](https://community.wowza.com/t/stuttering-in-wowza-cloud-4k-360-streaming/49041/2 "2017-07-04T20:10:39Z")
Hello Jason, I wanted to let you know that we identified the issue and we have scheduled an update to be deployed tomorrow evening (MST) to fix/address the issue you were seeing. I hope this helps. Regards, Mac