# StreamRecorder properties not working

**URL:** <https://community.wowza.com/t/streamrecorder-properties-not-working/48613>\
**Category:** Wowza Streaming Engine\
**Created:** [April 26, 2017, 11:56am UTC](https://community.wowza.com/t/streamrecorder-properties-not-working/48613 "2017-04-26T11:56:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jean-Paul\_van\_de\_Pla](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jean-Paul\_van\_de\_Pla](https://community.wowza.com/u/Jean-Paul_van_de_Pla)\
**Post date:** [April 26, 2017, 11:56am UTC](https://community.wowza.com/t/streamrecorder-properties-not-working/48613/1 "2017-04-26T11:56:55Z")

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When I change values in the properties of StreamRecorder, and restart the application or the server the new options are not used, am I overlooking something?

I try to change

streamRecorderDebugEnable

streamRecorderFileFormat

streamRecorderVersioningOption

Using latest update 4.7.0

Jean-Paul

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**Author:** ![Jermaine\_Hemby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jermaine\_Hemby](https://community.wowza.com/u/Jermaine_Hemby)\
**Post date:** [April 29, 2017, 3:28pm UTC](https://community.wowza.com/t/streamrecorder-properties-not-working/48613/2 "2017-04-29T15:28:36Z")

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Hello,

Thanks for contacting the Wowza Community!

Can you confirm what article you used to set this up? Here is a reference

[StreamRecorder](https://www.wowza.com/docs/how-to-start-recording-streams-automatically-livestreamrecordautorecord)

If you followed the article mentioned above, we would need to see your config and log files to see what the issue is. Can you open a ticket [HERE](https://www.wowza.com/support/open-ticket)and include the following information?

Can you provide the following information and this will help me determine where the issue is?

- Your logs in a .zip file, located here: [install-dir]/logs
- Your conf folder in a .zip file, located here: [install-dir]/conf
- Helpful Article on creating a .zip file: [https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

regards,

Jermaine