# Streamit lukas video and wowza 4.1.1

**URL:** <https://community.wowza.com/t/streamit-lukas-video-and-wowza-4-1-1/36856>\
**Category:** Wowza Streaming Engine\
**Tags:** media-players-and-devices\
**Created:** [December 17, 2014, 5:45pm UTC](https://community.wowza.com/t/streamit-lukas-video-and-wowza-4-1-1/36856 "2014-12-17T17:45:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Stefano\_Cavallini](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/stefano_cavallini/32/896_2.png) [@Stefano\_Cavallini](https://community.wowza.com/u/Stefano_Cavallini)\
**Post date:** [December 17, 2014, 5:45pm UTC](https://community.wowza.com/t/streamit-lukas-video-and-wowza-4-1-1/36856/1 "2014-12-17T17:45:33Z")

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Hello,

we have an IPTV platform running v4.0.4 and some Lukas video client connected,

we have a big problem when try to upgrade to v 4.1.1 .

Lukas play stream at 1Mbp/s, H.264, 25FPS, Baseline 3.0, Keyframe 2 sec, AAC 48Khz 96kbp/s - send from FMLE .

when try to upgrade 4.1.1, the lukas is unable to connect and the hls connection counts on server increase fast, I think for redial attempt on lukas .

we have two platform : v4.0.4 and 4.1.1 : in the latest version is impossible play stream using Lukas. no problem with other HLS stb or client .

same behaviour if test in my local server .

any idea ?

thanks

steve

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**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\
**Post date:** [December 17, 2014, 11:56pm UTC](https://community.wowza.com/t/streamit-lukas-video-and-wowza-4-1-1/36856/2 "2014-12-17T23:56:37Z")

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Hi,

It’s best if we troubleshoot this more closely.

Please send an email to support@wowza.com and include a link to this forum thread and the following:

- A ZIP file containing your conf/, logs/, transcoder/ and manager/logs folders. If you are not sure how to get this information please see [this tutorial.](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

Please do make sure you provide logs which show Wowza server starting.

Daren

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**Author:** ![Stefano\_Cavallini](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/stefano_cavallini/32/896_2.png) [@Stefano\_Cavallini](https://community.wowza.com/u/Stefano_Cavallini)\
**Post date:** [December 18, 2014, 11:00am UTC](https://community.wowza.com/t/streamit-lukas-video-and-wowza-4-1-1/36856/3 "2014-12-18T11:00:13Z")

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Hi Daren,

ok, I have send email at support .

thanks

steve