# Streaming VOD from protected Amazon S3 bckets

**URL:** https://community.wowza.com/t/streaming-vod-from-protected-amazon-s3-bckets/47812
**Category:** Wowza Streaming Engine
**Created:** [December 21, 2016, 2:50pm UTC](https://community.wowza.com/t/streaming-vod-from-protected-amazon-s3-bckets/47812 "2016-12-21T14:50:26Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Matteo\_Agostoni](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@Matteo\_Agostoni](https://community.wowza.com/u/Matteo_Agostoni)
#### Post date: [December 21, 2016, 2:50pm UTC](https://community.wowza.com/t/streaming-vod-from-protected-amazon-s3-bckets/47812/1 "2016-12-21T14:50:26Z")

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Hello,

I’m quite new to Wowza Streaming Engine and I’m testing different situations involving AWS EC2 and S3.

I uploaded my .mp4 file to my S3 bucket and configured my html page to use Wowza Player (trial license) and HLS protocol (not ABR)

If I set the .mp4 file permission to “Everyone Open/Download”, the video is correctly playing.

Then I tested removing the “Everyone Open/Download” permission.

As per your documentation () I entered the Wowza Engine Console. Under Server -\> Media Cache I edited amazons3 source and filled in my AWS user Access Key ID and Secret Access Key.

The I saved the new configuration.

But unfortunatly now if I try to stream the same video, it gives me an error “media decode error”.

What am I missing?

Thanks a lo t,

Matt

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### Author: ![Jermaine\_Hemby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jermaine\_Hemby](https://community.wowza.com/u/Jermaine_Hemby)
#### Post date: [December 26, 2016, 9:25am UTC](https://community.wowza.com/t/streaming-vod-from-protected-amazon-s3-bckets/47812/2 "2016-12-26T09:25:51Z")

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Hello

Thanks for contacting Wowza Forums!

Can you confirm this is the documentation you followed: [ARTICLE](https://www.wowza.com/docs/how-to-scale-video-on-demand-streaming-with-media-cache)

If so, Can you provide the full error message here in a snippet?

Also, you can open a ticket [HERE](https://www.wowza.com/support/open-ticket). If so, please include the following and reference this forum post:

- Your logs in a .zip file, located here: [install-dir]/logs

- Your conf folder in a .zip file, located here: [install-dir]/conf

- [Helpful Article on creating a .zip file](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

regards,

Jermaine