# Streaming lost

**URL:** <https://community.wowza.com/t/streaming-lost/53773>\
**Category:** Wowza Streaming Engine\
**Created:** [August 8, 2019, 9:02am UTC](https://community.wowza.com/t/streaming-lost/53773 "2019-08-08T09:02:20Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Keunseok\_Ryu](https://avatars.discourse-cdn.com/v4/letter/k/ba8739/32.png) [@Keunseok\_Ryu](https://community.wowza.com/u/Keunseok_Ryu)\
**Post date:** [August 8, 2019, 9:02am UTC](https://community.wowza.com/t/streaming-lost/53773/1 "2019-08-08T09:02:20Z")

</div>

If you use http streaming using wowza player, streaming proceeds normally. However, if you use http streaming with vlc player, streaming stops after about one minute. Can you tell me why?

[http://radio2.tbn.or.kr:1935/gwangju/myStream/playlist.m3u8](http://radio2.tbn.or.kr:1935/gwangju/myStream/playlist.m3u8)

---

<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [August 8, 2019, 3:15pm UTC](https://community.wowza.com/t/streaming-lost/53773/2 "2019-08-08T15:15:42Z")

</div>

Hi @Keunseok Ryu, sorry that’s happening for you with the VLC Player. In order for your url to be tested and for any debugging to take place, you will need to submit a support ticket. Our forums do not provide that ability and it requires full access to your files and logs.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

---

<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [August 8, 2019, 3:33pm UTC](https://community.wowza.com/t/streaming-lost/53773/3 "2019-08-08T15:33:33Z")

</div>

Did you check to see if you have a firewall blocking this connection? Do you have the proper ports open? If both are fine, then it may be your DNS timing out- that could trigger this issue.

- DNS issue that is timing out- you can run a ping test to see if this working correctly.

- Make sure you are not using a private IP address and that it is routable outside your local network.

- If you can connect to port 1935 when opening a browser directly on the server then that points to a network issue.