# Streaming Engine service stops

**URL:** <https://community.wowza.com/t/streaming-engine-service-stops/42216>\
**Category:** Wowza Streaming Engine\
**Created:** [February 24, 2014, 3:22pm UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216 "2014-02-24T15:22:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Terje\_Halvorsen](https://avatars.discourse-cdn.com/v4/letter/t/34f0e0/32.png) [@Terje\_Halvorsen](https://community.wowza.com/u/Terje_Halvorsen)\
**Post date:** [February 24, 2014, 3:22pm UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/1 "2014-02-24T15:22:03Z")

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Hi,

I have installed a fresh installation of Wowza (4.0.1) on a Windows server.

The engine manager service is running, but the streaming engine service stops after a few Seconds.

Can’t see anything i the Windows event log.

Any suggestions on this issue?

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [February 24, 2014, 2:06pm UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/2 "2014-02-24T14:06:09Z")

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Hi there,

Are you using a Wowza Streaming Engine license key? Please note that Wowza 3.x license keys are not compatible with Wowza 4.0.1.

Are you seeing any evidence in the Wowza logs to indicate what the problem may be?

You can start wowza in stand alone mode and view the startup logs in the console. [install-dir]/bin/startup.bat

Please post what you see in the console here.

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [February 25, 2014, 7:00am UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/3 "2014-02-25T07:00:13Z")

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[http://localhost:1935](http://localhost:1935) will show the Wowza version number you have installed if everything is working properly. This means you are up and running.

You can do a quick streaming test by opening [install-dir]/examples/VideoOnDemandStreaming/FlashRTMPPlayer/player.html and play sample.mp4.

To get to the Wowza Engine Manager you need to navigate to http://[wowza-ip]:8088

If there is anything else you need help with let us know.

Salvadore

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [March 14, 2014, 5:37am UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/4 "2014-03-14T05:37:34Z")

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Hi Pierre, can you please describe your question in detail?

Salvadore

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**Author:** ![Terje\_Halvorsen](https://avatars.discourse-cdn.com/v4/letter/t/34f0e0/32.png) [@Terje\_Halvorsen](https://community.wowza.com/u/Terje_Halvorsen)\
**Post date:** [February 25, 2014, 8:25am UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/5 "2014-02-25T08:25:41Z")

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Thanks for your reply salvadore.

I have licence key for 4.0.1.

I tried your suggestion, and this is the error:

Error: missing ‘server’ JVM at ‘C:`Program Files\Java\jre7\bin\server\jvm.dll’.

Please install or use the JRE or JDK that contains these missing components.

How do I fix this?

EDIT: Fix that problem myself. 🙂

However, when I run [http://localhost:1935/](http://localhost:1935/) I get this: Wowza Streaming Engine 4 Developer Edition (Expires: aug 20, 2014) 4.0.1 build10615

What is missing?

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**Author:** ![Terje\_Halvorsen](https://avatars.discourse-cdn.com/v4/letter/t/34f0e0/32.png) [@Terje\_Halvorsen](https://community.wowza.com/u/Terje_Halvorsen)\
**Post date:** [March 14, 2014, 12:41pm UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/6 "2014-03-14T12:41:27Z")

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I did this:

Went to C:/Program files/java/jre7/bin

Created a folder called “Server”

Copied the content of C:/Program files/java/jre7/bin/client folder to the new C:/Program files/java/jre7/bin/Server.

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**Author:** ![pierre\_badon](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@pierre\_badon](https://community.wowza.com/u/pierre_badon)\
**Post date:** [March 14, 2014, 2:09am UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/7 "2014-03-14T02:09:21Z")

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Hi,

How did you fix it ?

Thanks

Pierre

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**Author:** ![pierre\_badon](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@pierre\_badon](https://community.wowza.com/u/pierre_badon)\
**Post date:** [March 18, 2014, 2:05am UTC](https://community.wowza.com/t/streaming-engine-service-stops/42216/8 "2014-03-18T02:05:51Z")

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Thanks terjehal, now it s working