# Stream problem

**URL:** <https://community.wowza.com/t/stream-problem/43065>\
**Category:** Wowza Streaming Engine\
**Created:** [May 22, 2014, 10:33am UTC](https://community.wowza.com/t/stream-problem/43065 "2014-05-22T10:33:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Guilherme\_Nozawa](https://avatars.discourse-cdn.com/v4/letter/g/34f0e0/32.png) [@Guilherme\_Nozawa](https://community.wowza.com/u/Guilherme_Nozawa)\
**Post date:** [May 22, 2014, 10:33am UTC](https://community.wowza.com/t/stream-problem/43065/1 "2014-05-22T10:33:03Z")

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Hey Everyone,

I create some streams with the “Stream Files” in Wowza Streaming Engine but when i try to access in Test Players of Wowza Streaming Engine the message is shown:

“Status: Playing”

and later

“Status: camera.stream is now published”

But the streaming doesn’t start.

In The “Incoming Streams” the stream is active…

Does anyone know how to solve this problem?

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**Author:** ![Tim\_Dougherty](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/tim_dougherty/32/596_2.png) [@Tim\_Dougherty](https://community.wowza.com/u/Tim_Dougherty)\
**Post date:** [May 22, 2014, 6:08am UTC](https://community.wowza.com/t/stream-problem/43065/2 "2014-05-22T06:08:54Z")

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Guilherme,

The stream file indeed is active, which means WSE is actively attempting to pull a stream or is waiting for an MPEG-TS connection to arrive. That does not necessarily validate the stream itself.

What do you see in your log statements?

Try testing the URL that’s in the stream file in a test player, like VLC player, to confirm that it is valid.

-Tim

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**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [May 22, 2014, 5:35pm UTC](https://community.wowza.com/t/stream-problem/43065/3 "2014-05-22T17:35:07Z")

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There is some connectivity problem here, between Wowza and the source. Is the VLC client you tested the stream source with on a different machine?

Richard

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**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [May 22, 2014, 9:52pm UTC](https://community.wowza.com/t/stream-problem/43065/4 "2014-05-22T21:52:53Z")

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We’ll have to take a closer look. If you can first re-start Wowza and test just one problem stream, try to play it back in Wowza test RTMP player. Then zip up /conf and the access log showing Wowza re-starting, streams starting and your playback test to support@wowza.com. Include the .stream file. Is the source on a public IP that we can test? Also include a link to this post for reference.

Richard

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**Author:** ![Guilherme\_Nozawa](https://avatars.discourse-cdn.com/v4/letter/g/34f0e0/32.png) [@Guilherme\_Nozawa](https://community.wowza.com/u/Guilherme_Nozawa)\
**Post date:** [May 22, 2014, 11:31am UTC](https://community.wowza.com/t/stream-problem/43065/5 "2014-05-22T11:31:17Z")

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Thanks for reply Tim.

Understood. So i was seeing “wowzastreamengine\_error.log” file in the folder logs. He is showing repeatly:

"ERROR server comment 2014-05-22 00:49:11 - - - - - 12651.947 - - - - - - - -

MediaCasterConnection.connect: Failed to connect[URL-in-stream-file] : org.apache.mina.common.RuntimeIOException: Failed to get the session

[ConnectException: null].|at org.apache.mina.common.support.DefaultConnectFuture.ge tSession(DefaultConnectFuture.java:71)|at com.wowza.wms.mediacaster.MediaCasterC onnection.connect(MediaCasterConnection.java:54)|at com.wowza.wms.mediacaster.rt p.RTPSessionDescriptionDataProviderBasicRTSPWorker.doConnect(RTPSessionDescripti onDataProviderBasicRTSPWorker.java:2054)|at com.wowza.wms.mediacaster.rtp.RTPSes sionDescriptionDataProviderBasic.getSessionDescriptionData(RTPSessionDescription DataProviderBasic.java:336)|at com.wowza.wms.mediacaster.rtp.RTPMediaCaster.getStreamInfo(RTPMediaCaster.java:203)|

But testing in VLC the URL is valid and show me the camera…

Could you tell me what might be happening?

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**Author:** ![Guilherme\_Nozawa](https://avatars.discourse-cdn.com/v4/letter/g/34f0e0/32.png) [@Guilherme\_Nozawa](https://community.wowza.com/u/Guilherme_Nozawa)\
**Post date:** [May 22, 2014, 6:32pm UTC](https://community.wowza.com/t/stream-problem/43065/6 "2014-05-22T18:32:14Z")

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Hey Richard,

I make the VLC test in other computer and worked. I thought that could be the connectivity but all .stream files are so far showing the same message. Some worked earlier but now no more.

In “Incoming Streams” I see signal coming too. For example:

Network Throughput

Bytes In: 9417 @ 8.580 Kbits/s

Bytes Out: 0 @ 0.000 bits/s

But in “Stream Uptime” is ever few seconds like:

camera.stream up for about a few seconds
