# Stream Fail

**URL:** <https://community.wowza.com/t/stream-fail/43839>\
**Category:** Wowza Streaming Engine\
**Created:** [September 9, 2014, 5:37pm UTC](https://community.wowza.com/t/stream-fail/43839 "2014-09-09T17:37:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Angel\_Diaz](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Angel\_Diaz](https://community.wowza.com/u/Angel_Diaz)\
**Post date:** [September 9, 2014, 5:37pm UTC](https://community.wowza.com/t/stream-fail/43839/1 "2014-09-09T17:37:17Z")

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Hello good day, migrate my server, help me to check if the configuration is correct.

i have wowza 4.

[http://190.92.0.42:1935/securelive/7w4hr92345gh1/playlist.m3u8](http://190.92.0.42:1935/securelive/7w4hr92345gh1/playlist.m3u8)

the rtmp not work

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**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\
**Post date:** [September 10, 2014, 1:16am UTC](https://community.wowza.com/t/stream-fail/43839/2 "2014-09-10T01:16:03Z")

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Hello

I’m not sure I follow as I tried your hls url provided and the rtmp variant and both seem to be working from my location. Can you describe in more detail of the problem you are having?

Thanks,

Matt

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**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\
**Post date:** [September 19, 2014, 3:16pm UTC](https://community.wowza.com/t/stream-fail/43839/3 "2014-09-19T15:16:24Z")

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Do you have the required wms-transport-security.jar (the latest for version 4.x) file in your lib/ folder? If so, please restart Wowza and do the test once more. Then zip up your conf/, logs/, and lib/ folder for further review.

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**Author:** ![Angel\_Diaz](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Angel\_Diaz](https://community.wowza.com/u/Angel_Diaz)\
**Post date:** [September 10, 2014, 8:30am UTC](https://community.wowza.com/t/stream-fail/43839/4 "2014-09-10T08:30:05Z")

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Hello Matt, Thanks for answer, do you open this

rtmpe://190.92.0.42:1935/securelive/7w4hr92345gh1

Require secure RTMP connection is enable, the stream no found…

> Hello
> 
> I’m not sure I follow as I tried your hls url provided and the rtmp variant and both seem to be working from my location. Can you describe in more detail of the problem you are having?
> 
> Thanks,
> 
> Matt

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<div class="post-metadata">

**Author:** ![Angel\_Diaz](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Angel\_Diaz](https://community.wowza.com/u/Angel_Diaz)\
**Post date:** [September 10, 2014, 8:38am UTC](https://community.wowza.com/t/stream-fail/43839/5 "2014-09-10T08:38:53Z")

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* * *

Performance Tuning

OS Architecture

amd64

Memory

Total: 15.71 GB

Available: 11.77 GB

Processor Cores

4

Java Version

1.7.0\_65

Java Bitness

64

* * *

Performance Tuning \> Java Settings

Java Heap Size

Production level

10000 MB

Java Garbage Collection Settings

Concurrent collector (recommended)

-XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:NewSize=512m

* * *

Performance Tuning \> Server Thread Pools

Handler Thread Pool Size

500 threads

Transport Thread Pool Size

Set automatically to: 160 threads

* * *

Performance Tuning \> Media Cache Tuning

Writer Thread Pool

Set automatically to: 8 threads

Readahead Thread Pool

Set automatically to: 8 threads

Maximum Pending Write Request Size

Set automatically to: 500 MB

Maximum Pending Readahead Request Size

Set automatically to: 25 MB

Any recommendations?

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<div class="post-metadata">

**Author:** ![Angel\_Diaz](https://avatars.discourse-cdn.com/v4/letter/a/2bfe46/32.png) [@Angel\_Diaz](https://community.wowza.com/u/Angel_Diaz)\
**Post date:** [September 20, 2014, 12:26pm UTC](https://community.wowza.com/t/stream-fail/43839/6 "2014-09-20T12:26:59Z")

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i don’t have this file…

> Do you have the required wms-transport-security.jar (the latest for version 4.x) file in your lib/ folder? If so, please restart Wowza and do the test once more. Then zip up your conf/, logs/, and lib/ folder for further review.
