# Strange video effects from transcoded video **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [September 12, 2014, 9:46am UTC](https://community.wowza.com/t/strange-video-effects-from-transcoded-video/36885 "2014-09-12T09:46:48Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Jason\_Burrows](https://avatars.discourse-cdn.com/v4/letter/j/278dde/32.png) [@Jason\_Burrows](https://community.wowza.com/u/Jason_Burrows)\ **Post date:** [September 12, 2014, 9:46am UTC](https://community.wowza.com/t/strange-video-effects-from-transcoded-video/36885/1 "2014-09-12T09:46:48Z")
We are running the latest build of Wowza Streaming Engine with the trans coder. When we look at our source video from Wowza everything looks good. However, when we pull a transcoded feed we get shifts in light and texture every 1-2 seconds. We had been using this exact setup for a while but with an earlier version of the engine and it worked very well. We don’t know if there was something changed in the transcoder may have affected this. I can provide a link for someone to look at if you would like. Any assistance would be greatly appreciated. Thanks ---
**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\ **Post date:** [September 12, 2014, 11:23am UTC](https://community.wowza.com/t/strange-video-effects-from-transcoded-video/36885/2 "2014-09-12T11:23:30Z")
Hi there, I think the best thing to do for the most efficient troubleshooting would be to open a ticket. Please zip up the following folders and send to support@wowza.com. Also please include a detailed description of the issues you are experiencing: **[install-dir]/conf** **[install-dir]/logs** **[install-dir]/transcoder** **[install-dir]/manager/logs** **Thank you.** **Salvadore**