# Starting server but status is still stopped
**URL:** https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633
**Category:** Wowza Streaming Engine
**Created:** [January 27, 2015, 11:57am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633 "2015-01-27T11:57:18Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@belimbor\_beimbora](https://community.wowza.com/u/belimbor_beimbora)
#### Post date: [January 27, 2015, 11:57am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/1 "2015-01-27T11:57:18Z")
Hi there, I am new and just installed wowza media server on my VPS, but can not access control panel nor :1935 port. I am trying to start server, it starts, but status is still stopped
[root@~]# service WowzaMediaServer start
WowzaMediaServer is already running (4042): stopping
WowzaMediaServer: starting [OK]
[root@~]# service WowzaMediaServer status
WowzaMediaServer stopped
can you help me?
---
### Author:  [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [January 27, 2015, 3:20pm UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/2 "2015-01-27T15:20:15Z")
Hello there and welcome to the Wowza support forum.
First step would be to ensure Wowza is not currently running. Running _netstat -an |grep LIST | grep 1935_ should not show anything LISTENING if Wowza is already stopped.
If this command comes up clean (no listener showing) then you will want to start Wowza in stand-alone mode.
To do so _cd_ into _[install-path]/bin/ and run startup.sh_ This will display the server output to the console and will aid in troubleshooting.
If you see that Wowza is currently running, you can run this command prior to the startup.sh
_[install-path]/bin/shutdown.sh_
Please let us know if shutting down and restarting Wowza fixes this issue. Or, what errors the console is showing when running in stand-alone mode.
Kind regards,
Salvadore
---
### Author:  [@Zoran](https://community.wowza.com/u/Zoran)
#### Post date: [January 28, 2015, 11:56am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/3 "2015-01-28T11:56:58Z")
Hi,
How did you remove your previous Wowza Streaming Engine installation?
Prior to re-installing the Wowza software, please remove it by using the RPM utility.
In order to properly remove the Wowza installation, please run this command on your server:
```auto
rpm -e WowzaStreamingEngine-4.1.1-ga.noarch
```
Zoran
---
### Author:  [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [January 31, 2015, 7:55am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/4 "2015-01-31T07:55:40Z")
Hello.
Please follow the user guide steps starting on page 26, for uninstalling Wowza from your particular OS:
[Wowza User Guide](https://www.wowza.com/resources/WowzaStreamingEngine_UsersGuide.pdf)
Then be sure to download the correct installer for your OS and try installing again.
If you still have no luck, open a ticket with support and they should be able to get this working. Email support@wowza.com to open a ticket.
Kind regards,
Salvadore
---
### Author:  [@belimbor\_beimbora](https://community.wowza.com/u/belimbor_beimbora)
#### Post date: [January 28, 2015, 1:34am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/5 "2015-01-28T01:34:09Z")
I tried to uninstall and then reinstall wowza, it says wowza already installed, but in my FTP there is no folder (was until I uninstalled it)
Installing Wowza Streaming Engine
Preparing… ########################################### [100%]
package WowzaStreamingEngine-4.1.1-ga.noarch is already installed
./WowzaStreamingEngine-4.1.1.rpm.bin: line 1352: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
./WowzaStreamingEngine-4.1.1.rpm.bin: line 1353: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
./WowzaStreamingEngine-4.1.1.rpm.bin: line 1355: /usr/local/WowzaStreamingEngine/conf/admin.password: No such file or directory
./WowzaStreamingEngine-4.1.1.rpm.bin: line 1361: /usr/local/WowzaStreamingEngine/conf/Server.license: No such file or directory
Start Wowza Streaming Engine automatically when this system reboots? [yes or no]
yes
error reading information on service WowzaStreamingEngine: No such file or directory
error reading information on service WowzaStreamingEngine: No such file or directory
error reading information on service WowzaStreamingEngineManager: No such file or directory
error reading information on service WowzaStreamingEngineManager: No such file or directory
Starting WowzaStreamingEngine (via systemctl):
WowzaStreamingEngine: unrecognized service
Starting WowzaStreamingEngine (via systemctl):
WowzaStreamingEngineManager: unrecognized service
Install Location:
/usr/local/WowzaStreamingEngine
---
### Author:  [@belimbor\_beimbora](https://community.wowza.com/u/belimbor_beimbora)
#### Post date: [January 28, 2015, 2:46am UTC](https://community.wowza.com/t/starting-server-but-status-is-still-stopped/44633/6 "2015-01-28T02:46:31Z")
of course I removed it with that command
[root@ ~]# rpm -e WowzaStreamingEngine-4.1.1-ga.noarch
WowzaStreamingEngine: unrecognized service
WowzaStreamingEngineManager: unrecognized service
/var/tmp/rpm-tmp.TBhmeI: line 3: /usr/local/WowzaStreamingEngine/bin/shutdown.sh: No such file or directory
/var/tmp/rpm-tmp.TBhmeI: line 4: /usr/local/WowzaStreamingEngine/manager/bin/shutdownmgr.sh: No such file or directory
error reading information on service WowzaStreamingEngine: No such file or or directory
error reading information on service WowzaStreamingEngine: No such file or directory
error reading information on service WowzaStreamingEngineManager: No such file or directory
error reading information on service WowzaStreamingEngineManager: No such file or directory