# SSL troubleshooting tips

**URL:** <https://community.wowza.com/t/ssl-troubleshooting-tips/92537>\
**Category:** Streaming Tips\
**Tags:** wowza-streaming-engine, ssl\
**Created:** [December 16, 2020, 10:01pm UTC](https://community.wowza.com/t/ssl-troubleshooting-tips/92537 "2020-12-16T22:01:43Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [December 16, 2020, 10:01pm UTC](https://community.wowza.com/t/ssl-troubleshooting-tips/92537/1 "2020-12-16T22:01:43Z")

</div>

If you’re having issues with your SSL configuration, we offer some tools to assist you in identifying the issue:

To log additional information for debugging purposes, you can enable the two advanced properties in Wowza Streaming Engine:

- **sslLogProtocolInfo** – Instructs Wowza Streaming Engine to log SSL cipher and protocol information on startup. This helps build a list of ciphers and protocols for the HostPort SSLConfig/CipherSuites and SSLConfig/Protocols filters in the virtual host.
- **sslLogConnectionInfo** – Can be used to debug SSL connection filtering by instructing Wowza Streaming Engine to log SSL connection information (protocol and cipher suite) for each SSL/HTTPS connection.

  

For more information, see [Improve SSL configuration for Wowza Streaming Engine.](https://www.wowza.com/docs/how-to-improve-ssl-configuration)

**Check out this [SSL troubleshooting article](https://www.wowza.com/docs/how-to-troubleshoot-ssl-certificate-configuration), where you can choose from the following:**

 ![Screen Shot 2020-12-16 at 4.58.09 PM](https://us1.discourse-cdn.com/flex002/uploads/wowza1/original/1X/bcbddec80d1ba3071541262a57d01d053ef1af22.png)