# Source stream or file could not be found or access was denied

**URL:** <https://community.wowza.com/t/source-stream-or-file-could-not-be-found-or-access-was-denied/45094>\
**Category:** Wowza Streaming Engine\
**Created:** [April 11, 2015, 6:14pm UTC](https://community.wowza.com/t/source-stream-or-file-could-not-be-found-or-access-was-denied/45094 "2015-04-11T18:14:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![George\_Assaad](https://avatars.discourse-cdn.com/v4/letter/g/53a042/32.png) [@George\_Assaad](https://community.wowza.com/u/George_Assaad)\
**Post date:** [April 11, 2015, 6:14pm UTC](https://community.wowza.com/t/source-stream-or-file-could-not-be-found-or-access-was-denied/45094/1 "2015-04-11T18:14:12Z")

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Hello,

First time we touch Wowza and streaming.

We are working on a project where we stream form IP cameras (NVR).

We followed

[https://www.wowza.com/docs/how-to-re-stream-video-from-an-ip-camera-rtsp-rtp-re-streaming](https://www.wowza.com/docs/how-to-re-stream-video-from-an-ip-camera-rtsp-rtp-re-streaming)

And we have seen the following message.

now the section after that which is “XML configuration” as we understood is not mandatory as per the following note: “Note: If you created your application by following the previous section, skip this section.”

Now when we run the test we get the error message:

“Source stream or file could not be found or access was denied”

What are we doing wrong?

We are running the stream server on VPS debian Wheezy.

Thanks,

ganewbie

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [April 13, 2015, 6:37am UTC](https://community.wowza.com/t/source-stream-or-file-could-not-be-found-or-access-was-denied/45094/2 "2015-04-13T06:37:06Z")

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Hello there and welcome to the Wowza support forum.

If your IP camera requires a username and password you will need to include them in the playback URL. Like this:

```auto
rtsp://username:myPassword@[camera-address]

```

I hope this helps.

Kind regards,

Salvadore
