# SMIL not found in vod\_edge

**URL:** <https://community.wowza.com/t/smil-not-found-in-vod-edge/97104>\
**Category:** Wowza Streaming Engine\
**Created:** [March 23, 2024, 5:05pm UTC](https://community.wowza.com/t/smil-not-found-in-vod-edge/97104 "2024-03-23T17:05:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![77f00657d0bb53ef90ae](https://avatars.discourse-cdn.com/v4/letter/7/e9c0ed/32.png) [@77f00657d0bb53ef90ae](https://community.wowza.com/u/77f00657d0bb53ef90ae)\
**Post date:** [March 23, 2024, 5:05pm UTC](https://community.wowza.com/t/smil-not-found-in-vod-edge/97104/1 "2024-03-23T17:05:20Z")

</div>

I use smil in Vod-edge and I create smil files same location as mp4 but Smile is not found.;  
my sample smil link:

`https://ssl.sin-platform.ir/vod-edge/_definst_/smil:nas/secretary_learning_1402/750/52a840a4-0099-49ca-acf2-11a3e8c58f42_750.smil/playlist.m3u8`

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<div class="post-metadata">

**Author:** ![Bernd\_Backhaus1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/bernd_backhaus1/32/1328_2.png) [@Bernd\_Backhaus1](https://community.wowza.com/u/Bernd_Backhaus1)\
**Post date:** [March 23, 2024, 5:56pm UTC](https://community.wowza.com/t/smil-not-found-in-vod-edge/97104/2 "2024-03-23T17:56:55Z")

</div>

Hi,

to troubleshoot your issue, I recommend that you open a support ticket from your account:

`https://www.wowza.com/support/open-ticket`

When creating that ticket, please include your configuration files and the latest log files that were created during the time the issue occurred.

Regards,  
Bernd Backhaus  
Wowza Support  
WOWZA | The solution you start with, the partner you scale with.

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