# Server Not Configured Error

**URL:** <https://community.wowza.com/t/server-not-configured-error/54040>\
**Category:** Wowza Developer Dojo\
**Created:** [October 8, 2019, 11:29am UTC](https://community.wowza.com/t/server-not-configured-error/54040 "2019-10-08T11:29:58Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Yehan\_Pemarathne](https://avatars.discourse-cdn.com/v4/letter/y/b5e925/32.png) [@Yehan\_Pemarathne](https://community.wowza.com/u/Yehan_Pemarathne)\
**Post date:** [October 8, 2019, 11:29am UTC](https://community.wowza.com/t/server-not-configured-error/54040/1 "2019-10-08T11:29:58Z")

</div>

Dear community,

I’m trying to access “**GET [https://cloud.wowza.com/api/v1.3/live\_streams/](https://cloud.wowza.com/api/v1.3/live_streams/)\<stream\_id\>**”.

It was working perfetcly initially but from few days, users have been reporting issues with my app.

When I was checking today, it gives the following error:

```auto
{
   "meta":{
      "status":503,
      "code":"ERR-503-ServerNotConfigured",
      "title":"Server Not Configured Error",
      "message":"The server isn't configured for API access.",
      "description":""
   }
}

```

I haven’t done any configuration changes. Appriciate any help to pinpoint the issue.

Thanks,

---

<div class="post-metadata">

**Author:** ![Fernando\_Cortes](https://avatars.discourse-cdn.com/v4/letter/f/aca169/32.png) [@Fernando\_Cortes](https://community.wowza.com/u/Fernando_Cortes)\
**Post date:** [October 8, 2019, 11:23pm UTC](https://community.wowza.com/t/server-not-configured-error/54040/2 "2019-10-08T23:23:31Z")

</div>

I’m having the exact same problem. Yesterday it was workin but failed every now and then , but today doesn’t seam to work at all. Every time I get the same response. I’ve look through the documentation but doesn’t seams to be any information about the error code 503.

---

<div class="post-metadata">

**Author:** ![Robert\_Vacante](https://avatars.discourse-cdn.com/v4/letter/r/e495f1/32.png) [@Robert\_Vacante](https://community.wowza.com/u/Robert_Vacante)\
**Post date:** [October 9, 2019, 5:58pm UTC](https://community.wowza.com/t/server-not-configured-error/54040/3 "2019-10-09T17:58:04Z")

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Hi @Yehan Pemarathne and @Fernando Cortes,

You should be successful using the following endpoint instead:

```auto
https://api.cloud.wowza.com/api/v1.3/live_streams

```

The older convention was deprecated some time ago, but has continued to work until just recently. I’m sorry for the inconvenience…we’ll get a section added to the API release notes that specifically calls this out. (see [https://sandbox.cloud.wowza.com/api/current/notes](https://sandbox.cloud.wowza.com/api/current/notes))

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<div class="post-metadata">

**Author:** ![Yehan\_Pemarathne](https://avatars.discourse-cdn.com/v4/letter/y/b5e925/32.png) [@Yehan\_Pemarathne](https://community.wowza.com/u/Yehan_Pemarathne)\
**Post date:** [October 11, 2019, 5:34am UTC](https://community.wowza.com/t/server-not-configured-error/54040/4 "2019-10-11T05:34:55Z")

</div>

This is working. Thank you @Robert Vacante.

---

<div class="post-metadata">

**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [October 11, 2019, 9:36pm UTC](https://community.wowza.com/t/server-not-configured-error/54040/5 "2019-10-11T21:36:00Z")

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Glad to hear it- thanks @Robert Vacante for providing a solution!