# S3upload module issue

**URL:** <https://community.wowza.com/t/s3upload-module-issue/50913>\
**Category:** Wowza Streaming Engine\
**Tags:** recording\
**Created:** [March 12, 2018, 2:52pm UTC](https://community.wowza.com/t/s3upload-module-issue/50913 "2018-03-12T14:52:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sooraj\_m\_s1](https://avatars.discourse-cdn.com/v4/letter/s/3da27b/32.png) [@sooraj\_m\_s1](https://community.wowza.com/u/sooraj_m_s1)\
**Post date:** [March 12, 2018, 2:52pm UTC](https://community.wowza.com/t/s3upload-module-issue/50913/1 "2018-03-12T14:52:42Z")

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Hi,

I am trying to setup the s3 upload module so that i can upload the recorded video files. But i couldn’t start the module, i followed this

[https://www.wowza.com/docs/how-to-upload-recorded-media-to-an-amazon-s3-bucket-modules3upload](https://www.wowza.com/docs/how-to-upload-recorded-media-to-an-amazon-s3-bucket-modules3upload)

Here is the Error Log

sc-bytes x-duration x-sname x-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment  
ERROR server comment 2018-03-12 11:31:20 - - - - - 86.821 - - - - - - - - ModuleS3Upload.onAppStart [live/_definst_] throwable exception: com.amazonaws.AmazonWebServiceClient.(Lcom/amazonaws/ClientConfiguration;Lcom/amazonaws/metrics/RequestMetricCollector;Z)V: java.lang.NoSuchMethodError: com.amazonaws.AmazonWebServiceClient.(Lcom/amazonaws/ClientConfiguration;Lcom/amazonaws/metrics/RequestMetricCollector;Z)V|at com.amazonaws.services.s3.AmazonS3Client.(AmazonS3Client.java:574)|at com.amazonaws.services.s3.AmazonS3Client.(AmazonS3Client.java:554)|at com.amazonaws.services.s3.AmazonS3Client.(AmazonS3Client.java:532)|at com.amazonaws.services.s3.AmazonS3Client.(AmazonS3Client.java:499)|at com.amazonaws.services.s3.AmazonS3Client.(AmazonS3Client.java:478)|

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**Author:** ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)\
**Post date:** [March 15, 2018, 4:09am UTC](https://community.wowza.com/t/s3upload-module-issue/50913/2 "2018-03-15T04:09:12Z")

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Hello @sooraj m s,

Thanks for using Wowza Forum.

In order to further assist you with this issue, we would need to review your configuration in more detail.

I would suggest that you submit a support ticket here: [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket) and submit support files as described here: [https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

Regards,

Alex C.

Wowza Support