# RTSP stream works on desktop but not on Nokia S40 device

**URL:** <https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537>\
**Category:** Wowza Streaming Engine\
**Tags:** media-players-and-devices\
**Created:** [December 11, 2012, 11:01pm UTC](https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537 "2012-12-11T23:01:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Deepika\_Rudra\_Murthy](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@Deepika\_Rudra\_Murthy](https://community.wowza.com/u/Deepika_Rudra_Murthy)\
**Post date:** [December 11, 2012, 11:01pm UTC](https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537/1 "2012-12-11T23:01:49Z")

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Hi,

We have setup rtsp streams using the EC2 AMI and S3 storage. They are H.264 baseline and AAC audio MP4 streams. I can stream them on the quick time but not on the Nokia Phone. I always get “No response” messsage on the phone.

I have tried

1. very low bitrate settings

2. Mono Audio

3. The above with 3gp container.

Any idea what could be causing this?

The phone seems to play rtsp stream of the same cofiguratio streamed by another rtsp server(not wowza).

Thanks,

Deepika

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**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [December 11, 2012, 3:44pm UTC](https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537/2 "2012-12-11T15:44:10Z")

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It is usually UDP ports. Some RTSP clients fail-over to TCP others can’t. Take a look at this guide:

[https://www.wowza.com/docs/how-to-troubleshoot-rtsp-rtp-playback](https://www.wowza.com/docs/how-to-troubleshoot-rtsp-rtp-playback)

See if the test stream in the mobile test works. That’s coming from an EC2 server with all UDP ports open’

Richard

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**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\
**Post date:** [December 11, 2012, 4:02pm UTC](https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537/3 "2012-12-11T16:02:38Z")

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Hi

Which version of Android do you have?

I think you have to be using version 4.0 or above to play Apple HLS on an Android phone if that’s what you’re trying to do?

If you are trying to play over rtsp not Apple HLS, do you have a firewall for this server blocking rtsp?

You can find a troubleshooting guide for rtp/rtsp here,

[https://www.wowza.com/docs/how-to-troubleshoot-rtsp-rtp-playback](https://www.wowza.com/docs/how-to-troubleshoot-rtsp-rtp-playback)

Let us know how you get on with the guide and if you need more assistance.

Jason

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**Author:** ![Deepika\_Rudra\_Murthy](https://avatars.discourse-cdn.com/v4/letter/d/b5ac83/32.png) [@Deepika\_Rudra\_Murthy](https://community.wowza.com/u/Deepika_Rudra_Murthy)\
**Post date:** [December 12, 2012, 11:00am UTC](https://community.wowza.com/t/rtsp-stream-works-on-desktop-but-not-on-nokia-s40-device/39537/4 "2012-12-12T11:00:21Z")

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> It is usually UDP ports. Some RTSP clients fail-over to TCP others can’t. Take a look at this guide:
> 
> [Troubleshoot RTSP/RTP playback](https://www.wowza.com/docs/how-to-troubleshoot-rtsp-rtp-playback)
> 
> See if the test stream in the mobile test works. That’s coming from an EC2 server with all UDP ports open’
> 
> Richard

Hi,

I had port :1935 in the rtsp url, once I removed that, it started working. Thanks!