# RTSP packet loss

**URL:** <https://community.wowza.com/t/rtsp-packet-loss/36545>\
**Category:** Wowza Streaming Engine\
**Created:** [June 2, 2014, 2:51pm UTC](https://community.wowza.com/t/rtsp-packet-loss/36545 "2014-06-02T14:51:27Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ars\_M](https://avatars.discourse-cdn.com/v4/letter/a/e68b1a/32.png) [@Ars\_M](https://community.wowza.com/u/Ars_M)\
**Post date:** [June 2, 2014, 2:51pm UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/1 "2014-06-02T14:51:27Z")

</div>

Hello I have problem with RTSP streaming

Quality and packet loss

Can I configure jitter buffer, or how to fix issue ?

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**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\
**Post date:** [June 3, 2014, 3:20am UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/2 "2014-06-03T03:20:27Z")

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The [jitter buffer](https://www.wowza.com/docs/how-to-turn-on-an-rtp-jitter-buffer-and-packet-loss-logging-rtp-and-mpeg-ts) is a good place to start. If that doesn’t resolve your current issue, you may want to zip up your conf/ and logs/ (including any supporting .stream or .smil files) and send it to support@wowza.com. Be sure to restart your Wowza server and include a url to the stream in question.

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<div class="post-metadata">

**Author:** ![Ars\_M](https://avatars.discourse-cdn.com/v4/letter/a/e68b1a/32.png) [@Ars\_M](https://community.wowza.com/u/Ars_M)\
**Post date:** [June 5, 2014, 3:06pm UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/3 "2014-06-05T15:06:04Z")

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/usr/local/WowzaStreamingEngine-4.0.3/conf/live/Application.xml:

rtpDePacketizerWrapper

com.wowza.wms.rtp.depacketizer.RTPDePacketizerWrapperPacketSorter

rtpDePacketizerPacketSorterBufferTime

500

Integer

rtpDePacketizerPacketSorterFlushTime

10

Integer

* * *

PushPublishMap.txt:

sample\_live={profile:“mpegts”, streamName:“live”, host:“10.110.1.10”, port:10000, rtpWrap:false}

Ping from server to hos ~10 ms

On host i have quality problems, cubicals

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<div class="post-metadata">

**Author:** ![Ars\_M](https://avatars.discourse-cdn.com/v4/letter/a/e68b1a/32.png) [@Ars\_M](https://community.wowza.com/u/Ars_M)\
**Post date:** [June 6, 2014, 8:21am UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/4 "2014-06-06T08:21:57Z")

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hello Zoran,

my incoming stream is flv rtmp

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<div class="post-metadata">

**Author:** ![Daren\_Johnson](https://avatars.discourse-cdn.com/v4/letter/d/ee59a6/32.png) [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)\
**Post date:** [June 6, 2014, 4:53pm UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/5 "2014-06-06T16:53:01Z")

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Hi,

Are you trying to multicast?

I ask because I see your reference to the Push Publish configuration:

PushPublishMap.txt:

```auto
sample_live={profile:"mpegts", streamName:"live", host:"10.110.1.10", port:10000, rtpWrap:false}

```

Is that the intention?

The address you are sending to is unicast, not multicast though.

Perhaps you could describe the end to end configuration (capture through to play-out).

What is the target player?

Daren

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<div class="post-metadata">

**Author:** ![Zoran](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/zoran/32/385_2.png) [@Zoran](https://community.wowza.com/u/Zoran)\
**Post date:** [June 6, 2014, 2:30am UTC](https://community.wowza.com/t/rtsp-packet-loss/36545/6 "2014-06-06T02:30:53Z")

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Hi,

Is your incoming stream RTP or MPEG-TS?

You can try to follow the instructions described in the “[How to fix UDP packet loss (MPEG-TS/RTP)](https://www.wowza.com/docs/how-to-fix-udp-packet-loss-mpeg-ts-rtp%28MPEG-TS-RTP%29)” forum article.

Zoran