# RTSP not working

**URL:** https://community.wowza.com/t/rtsp-not-working/39562
**Category:** Wowza Streaming Engine
**Created:** [May 7, 2013, 10:46am UTC](https://community.wowza.com/t/rtsp-not-working/39562 "2013-05-07T10:46:05Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![David\_Squires](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@David\_Squires](https://community.wowza.com/u/David_Squires)
#### Post date: [May 7, 2013, 10:46am UTC](https://community.wowza.com/t/rtsp-not-working/39562/1 "2013-05-07T10:46:05Z")

</div>

Hello,

We’re trying to use rtsp with VOD for android support.

In our Application.xml for RTP we have:

```auto
		
                <RTP>
			<!-- RTP/Authentication/[type]Methods defined in Authentication.xml. Default setup includes; none, basic, digest -->
			<Authentication>
				<PublishMethod>digest</PublishMethod>
				<PlayMethod>none</PlayMethod>
			</Authentication>
			<!-- RTP/AVSyncMethod. Valid values are: senderreport, systemclock, rtptimecode -->
			<AVSyncMethod>senderreport</AVSyncMethod>
			<MaxRTCPWaitTime>12000</MaxRTCPWaitTime>
			<IdleFrequency>75</IdleFrequency>
			<RTSPSessionTimeout>90000</RTSPSessionTimeout>
			<RTSPMaximumPendingWriteBytes>0</RTSPMaximumPendingWriteBytes>
			<RTSPBindIpAddress></RTSPBindIpAddress>
			<RTSPConnectionIpAddress>0.0.0.0</RTSPConnectionIpAddress>
			<RTSPOriginIpAddress>127.0.0.1</RTSPOriginIpAddress>
			<IncomingDatagramPortRanges>*</IncomingDatagramPortRanges>
			<!-- Properties defined here will override any properties defined in conf/RTP.xml for any depacketizers loaded by this application -->
			<Properties>
			</Properties>
		</RTP>

```

When we try to access the stream from VLC player, we get the following debug information:

> main debug: connection succeeded (socket = 11)
> 
> access\_realrtsp debug: rtsp connected
> 
> **access\_realrtsp warning: only real/helix rtsp servers supported for now**
> 
> main debug: no access module matching “rtsp” could be loaded
> 
> main debug: TIMER module\_need() : 523.886 ms - Total 523.886 ms / 1 intvls (Avg 523.886 ms)
> 
> Are there other settings we need to configure for this to work?
> 
> Thanks!

---

<div class="post-metadata">

### Author: ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [May 7, 2013, 7:43pm UTC](https://community.wowza.com/t/rtsp-not-working/39562/2 "2013-05-07T19:43:34Z")

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Did you use port 1935 or open port 554?

rtsp://[wowza-address]:1935/vod/sample.mp4

Richard

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<div class="post-metadata">

### Author: ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [May 8, 2013, 2:50pm UTC](https://community.wowza.com/t/rtsp-not-working/39562/3 "2013-05-08T14:50:08Z")

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Re-start Wowza, test playback in 1) VLC and 2) Android, and in 3) /examples/VideoOnDemandStreaming/FlashRTMPPlayer/player.html

Then zip up and send the whole /conf folder along with the current access log showing the above re-start and playback tests to support@wowza.com

Include a link to this thread for reference.

Richard

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<div class="post-metadata">

### Author: ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [May 9, 2013, 5:51pm UTC](https://community.wowza.com/t/rtsp-not-working/39562/4 "2013-05-09T17:51:19Z")

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Great. Thanks for the update.

Richard

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<div class="post-metadata">

### Author: ![David\_Squires](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@David\_Squires](https://community.wowza.com/u/David_Squires)
#### Post date: [May 8, 2013, 6:23am UTC](https://community.wowza.com/t/rtsp-not-working/39562/5 "2013-05-08T06:23:07Z")

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> Did you use port 1935 or open port 554?
> 
> rtsp://[wowza-address]:1935/vod/sample.mp4
> 
> Richard

Hi Richard,

We’ve opened port 554 and tried with specifying that, as well as 1935 and without specifying the port. All return the same result.

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<div class="post-metadata">

### Author: ![David\_Squires](https://avatars.discourse-cdn.com/v4/letter/d/f0a364/32.png) [@David\_Squires](https://community.wowza.com/u/David_Squires)
#### Post date: [May 9, 2013, 9:39am UTC](https://community.wowza.com/t/rtsp-not-working/39562/6 "2013-05-09T09:39:41Z")

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Hi Richard,

We ended up figuring it out. It was due to a custom module that we did for authentication - apparently it didn’t work 😛

Thank you